Independence Support Services Manager

Age UK Birmingham; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

Age UK Birmingham is looking for a passionate Independence Support Services Manager to lead a dedicated team in providing essential services for older adults. In this role, you will manage projects focused on enhancing the safety and independence of seniors, ensuring high-quality care and support. As a charity dedicated to improving lives, your work will directly impact the community, making daily contributions to the well-being of older individuals.

Qualifications

• Experience in managing care services for older individuals.
• Passion for improving elderly care and independence.
• Strong communication and partnership development skills.

Responsibilities

• Lead the development and delivery of elderly care services.
• Manage projects focused on independent living.
• Oversee staff and volunteer management and training.

Skills

Leadership

Team Management

Customer Service

Risk Assessment

Job description

Independence Support Services Manager, Birmingham

Client:

Age UK Birmingham

Location:

Birmingham, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

6c2ae2a029a5

Job Views:

Posted:

Expiry Date:

06.08.2025

Job Description:

Are you an energetic, self-motivated go-getter seeking your next exciting challenge? At our organization, we’re on the lookout for a dedicated Services Manager who is genuinely passionate about improving the lives of older individuals. The role involves leading a small team to deliver excellent service to older people through our Dudley Footcare Service, Birmingham Home Falls Prevention Service and Sandwell Improving Strength & Balance for Falls Prevention Programme.

Our Organisation

Age UK Birmingham & Sandwell is a dynamic and expanding charity that provides a range of services and programmes for people aged 50 and over. Our Independence at Home Services enable older people to live at home independently and safely for longer. These include our Birmingham Home Falls Prevention Service, the Sandwell Improving Strength & Balance for Falls Prevention Programme, and our Dudley Stepping Out Footcare Service.

Job Purpose

To oversee the delivery and co-ordination of a portfolio of services and projects, which promote safe, independent living for older people. Ensuring a high quality, person-centred experience for service users in line with current best practice.

Principal Duties:

• To lead the development and delivery of services and projects aimed at enabling safe and independent living.
• To manage all independent living projects and achieve targets set by funding contracts
• To manage and support staff and volunteers, to achieve high quality person-centred delivery and targets.
• Create and implement an effective marketing plan to promote services and projects.
• To ensure risk assessments are carried out for all activities and health and safety procedures are followed.
• To ensure the safeguarding process and reporting mechanisms are followed
• To manage expenditure within allocated budgets
• To keep up to date with developments in falls prevention best practice.
• To manage the process of maintaining accurate and up to date records for all activities and ensuring internal and external reporting requirements are met.
• To monitor and evaluate the service user experience to develop and improve services
• To develop partnerships with key stakeholders such as Health & Social Care Workers and other voluntary sector organisations.
• To represent Age UK Birmingham at strategic partnership meetings.
• To attend and participate actively in all Operations Team Meetings and compile all necessary reports as and when required.
• To undertake any other duties commensurate to the post not specifically mentioned in this job description.

For more information, please visit https://www.ageuk.org.uk/birmingham/about-us/jobs/

To apply please send a CV and Covering Letter to [e-mail]

Published: 1st August, 2024

Author: Unverified User

Location: Stratford House, Stratford Place, Birmingham, B12 0HT

Age UK Birmingham, Closing date: 30 August 2024

Are you an energetic, self-motivated go-getter seeking your next exciting challenge? At our organization, we’re on the lookout for a dedicated Services Manager who is genuinely passionate about improving the lives of older individuals. The role involves leading a small team to deliver excellent service to older people through our Dudley Footcare Service, Birmingham Home Falls Prevention Service and Sandwell Improving Strength & Balance for Falls Prevention Programme.

Our Organisation

Age UK Birmingham & Sandwell is a dynamic and expanding charity that provides a range of services and programmes for people aged 50 and over. Our Independence at Home Services enable older people to live at home independently and safely for longer. These include our Birmingham Home Falls Prevention Service, the Sandwell Improving Strength & Balance for Falls Prevention Programme, and our Dudley Stepping Out Footcare Service.

Job Purpose

To oversee the delivery and co-ordination of a portfolio of services and projects, which promote safe, independent living for older people. Ensuring a high quality, person-centred experience for service users in line with current best practice.

Principal Duties:

• To lead the development and delivery of services and projects aimed at enabling safe and independent living.
• To manage all independent living projects and achieve targets set by funding contracts
• To manage and support staff and volunteers, to achieve high quality person-centred delivery and targets.
• Create and implement an effective marketing plan to promote services and projects.
• To ensure risk assessments are carried out for all activities and health and safety procedures are followed.
• To ensure the safeguarding process and reporting mechanisms are followed
• To manage expenditure within allocated budgets
• To keep up to date with developments in falls prevention best practice.
• To manage the process of maintaining accurate and up to date records for all activities and ensuring internal and external reporting requirements are met.
• To monitor and evaluate the service user experience to develop and improve services
• To develop partnerships with key stakeholders such as Health & Social Care Workers and other voluntary sector organisations.
• To represent Age UK Birmingham at strategic partnership meetings.
• To attend and participate actively in all Operations Team Meetings and compile all necessary reports as and when required.
• To undertake any other duties commensurate to the post not specifically mentioned in this job description.

For more information, please visit https://www.ageuk.org.uk/birmingham/about-us/jobs/

To apply please send a CV and Covering Letter to [e-mail]

Published: 1st August, 2024

Author: Unverified User

Location: Stratford House, Stratford Place, Birmingham, B12 0HT

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