Operations Support & Customer Service Assistant

Housing Quality Network; Yeovil; Ibrido; GBP 21.000 - 25.000; Tempo pieno

Descrizione del lavoro

Housing Quality Network in Yeovil is seeking an Operational Support Assistant to join our welcoming Operational Support Team. You will be based in our Yeovil office and handle a varied range of customer queries, with full training provided.

Your day-to-day will include administration tasks, assisting customers with payments and setting up direct debits, welcoming visitors at reception, and managing calls and emails.

Competenze

• Experience of face to face customer service.
• Attention to detail and accuracy in administration.
• Strong teamwork and ability to adapt to varied tasks.

Mansioni

• Provide administration support to the business.
• Assist customers with payments and setting up direct debits.
• Welcome visitors at reception, answer calls and respond to emails.

Conoscenze

Customer service

Communication skills

Teamwork

Descrizione del lavoro

Housing Quality Network in Yeovil is seeking an Operational Support Assistant to join our welcoming Operational Support Team. You will be based in our Yeovil office and handle a varied range of customer queries, with full training provided.

Your day-to-day will include administration tasks, assisting customers with payments and setting up direct debits, welcoming visitors at reception, and managing calls and emails.