Operations Support Coordinator

Securitas; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global security service provider in Greater London is seeking a dedicated professional for a full-time position involving the coordination of MRV assets and ensuring exceptional customer service. The ideal candidate will exhibit strong communication skills, possess a valid SIA licence, and demonstrate the ability to solve problems effectively. Enjoy comprehensive benefits including health plans, discounts, and professional development opportunities. Join us to make the world a safer place.

Benefits

Access to a great range of discounts

Save up to 25% on gym memberships

Dental Plans for everyday costs

Healthcare cash plans

Cycle to Work scheme

Mental health support services

Pension Plan with employer contribution

Death in Service Benefit

Qualifications

• Valid SIA DS / CP Licence.
• Full clean UK driving licence.
• Right to work in the UK.
• 5‑year checkable work history.
• Willingness to obtain Enhanced DBS.

Responsibilities

• Coordinate deployment and operation of MRV assets across client locations.
• Manage logistical issues to ensure MRV serviceability.
• Monitor and collate daily MRV reports.
• Act as liaison between MRV assets and Client Joint Operations Centre.
• Deliver exceptional customer service aligned with company values.

Skills

Strong customer service experience

Good IT skills

Excellent written and verbal communication

Organised and people-focused

Ability to work independently

Job description

Responsibilities

Youll play a vital part in keeping people property and information safe. That includes :

• Coordinate deployment and operation of MRV assets across client locations
• Manage logistical issues to ensure MRV serviceability
• Monitor and collate daily MRV reports
• Analyse operational data and KPIs to improve performance
• Act as liaison between MRV assets and Client Joint Operations Centre
• Respond proactively to threats incidents and wellbeing concerns
• Gather incident evidence using Body Worn Cameras when directed
• Support security-related tasks allocated by CSO PS JOC and RSM
• Maintain a smart visible and alert presence at all times
• Deliver exceptional customer service aligned with Securitas values
• Build strong working relationships across teams
• Communicate clearly and professionally both verbally and in writing
• Solve problems with initiative and confidence
• Stay organised and focused under pressure
• Uphold integrity vigilance and helpfulness in every action

Please note - The responsibilities listed here arent the full picturebut they give you a good sense of the role. If you meet the minimum requirements and believe youve got what it takes to succeed wed love to hear from you.

Qualifications

What we’re looking for:

• We’re looking for someone who sees a different world someone who values teamwork shows initiative and wants to grow. Ideally you’ll have :

Essential

• Valid SIA DS / CP Licence
• Full clean UK driving licence
• Right to work in the UK
• 5‑year checkable work history
• Strong customer service experience
• Excellent written and verbal communication
• Good IT skills
• Ability to work independently
• Organised and people‑focused
• Willingness to obtain Enhanced DBS (location dependent)

Desirable

• Experience in security operations coordination
• Familiarity with MRV or mobile security assets
• Knowledge of incident reporting and evidence handling

Why Join Securitas

We have a promise to our people a People Promise where opportunity people and purpose play a vital role in our day to day!

• Opportunity We see potential in every person and situation
• People We open our eyes to all thats good
• Purpose We make your world a safer place

Additional Information

Its great to see youre considering a career with Securitas UK!

Join our global team of 375000 colleagues and help make the world a safer place.

At Securitas we live by our values of Integrity Vigilance and Helpfulness and our People Promise :

• Opportunity We see potential in every person and situation
• People We open our eyes to all thats good
• Purpose We make your world a safer place

What You Can Expect

Our Recruitment Team reviews every application carefully. Applying can feel daunting but were here to support youjust email us if you need help.

Diversity & Inclusion Be Yourself

We are an inclusive employer proud of our Level 2 Disability Confident status (guaranteeing interviews for eligible candidates) and recognition as an inclusive employer. We support equality through Employee Networks the Race at Work Charter and the Armed Forces Covenant . We also celebrate diversity with events like BSL Week International Womens Day PRIDE and Black History Month .

Your Benefits

• Pluxxe Securitas Perks gives you access to a great range of discounts on a variety of retailers services and everyday spending to suit your shopping habits.
• Epassi - Save up to 25% on membership at thousands of gyms leisure centres yoga studios bootcamps and more
• Dental Plans - A range of plans providing support providing cash back towards everyday dental costs such as dental examinations X-rays and treatment
• HSF Health Plan - Range of healthcare cash plans at highly discounted rates providing families with peace of mind by getting cash back on everyday medical costs such as dental check‑ups contact lenses and acupuncture and by covering unexpected costs.
• Cycle to Work A super cost-effective way of getting a brand new bike cycling equipment or both. Save up to 42% of the usual cost and spread the cost over several months from your salary.
• Specsavers Save money on eye tests and when purchasing spectacles.
• WeCare A 24 / 7 online GP mental health support service get fit programme and more.
• Toothfairy Online access to advice and guidance from real UK Dentists.
• Pension Plan Plan for your financial future by building up a benefit in the Securitas Pension Plan with the benefit of employer contribution plus tax relief on your contributions.
• My Future Now Transfer other pension saving into your workplace pension.
• Payroll ISA An ISA savings account is a great way to meet your longer term personal financial goals.
• Free Mortgage Advice
• Go & Live Financial Wellbeing Hub
• Death in Service Benefit - Permanent employees are automatically covered for Life Assurance which would provide a lump sum benefit to your beneficiaries in the unfortunate event of death in service whilst employed by Securitas

Take the Next Step

Join a team that values you. Click Im Interested and start your career with Securitas UK today.

See a different world.

Remote Work : No

Employment Type : Full‑time