Operations Support Assistant

Aimbridge Hospitality; Birmingham; Remote; GBP 25,000 - 35,000; Full time

Job summary

Aimbridge Hospitality is seeking an experienced Operations Support Assistant for a UK-wide role requiring regular travel. The successful candidate will provide operational support across multiple hotels, ensuring consistency and operational excellence. This position offers unique training opportunities and various employee benefits, fostering a diverse and inclusive workplace.

Benefits

Outstanding training and leadership development opportunities

Generous hotel discounts up to 50% off on food and beverage

24/7 access to our employee assistance programme

Career and lifestyle breaks for important life events

Flexible working arrangements

Company sick pay for peace of mind during challenging times

Qualifications

• Exceptional organisational skills to manage multiple tasks and deadlines.
• Strong relationship management skills with stakeholders at all levels.
• Ability to create and maintain efficient systems and processes.

Responsibilities

• Provide operational support to General Managers across multiple UK hotel locations.
• Assist with reporting, financial reviews, finance functions, and payroll analysis.
• Focus on operational excellence and maintaining Brand standards.

Skills

Organisational skills

Relationship management

Verbal communication

Written communication

Proactivity

Job description

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Operations Support Assistant, Birmingham

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Client:

Location:

Birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

510325400cfe

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

We’re looking to recruit an experienced Operations Support Assistant for a remote working role that will see you as a cornerstone of the day-to-day operations of a UK-wide cluster of diverse, branded hotels.

Please note this is a UK-wide role, requiring regular travel across the UK.

Who are we?...

Aimbridge Hospitality EMEA, a division of global hospitality leader Aimbridge Hospitality, is dedicated to connecting exceptional individuals with extraordinary experiences in captivating destinations. We collaborate with renowned brands like Hilton, IHG, Accor, Marriott, and more, prioritising diversity, a "people first" approach, and unparalleled hospitality experiences.

What's in it for you?

Join Aimbridge and enjoy benefits such as:

• Outstanding training and leadership development opportunities
• Generous hotel discounts, including staff rates and up to 50% off on food, beverage, and spa services
• 24/7 access to our employee assistance programme
• Career and lifestyle breaks for important life events
• Flexible working arrangements
• Company sick pay for peace of mind during challenging times

A day in the life…

Your primary role as Operations Support Assistant will be to provide operational support to General Managers across multiple UK hotel locations. This includes assisting with reporting, financial reviews, finance functions, payroll analysis, and supporting ad-hoc projects. Your focus will be on operational excellence, maintaining Brand standards, and ensuring consistency across regions.

You will work closely with a diverse team across the UK, reporting to our Director of Operations on complex projects.

What are we looking for?

• Exceptional organisational skills to manage multiple tasks and deadlines with attention to detail
• Ability to create and maintain efficient systems and processes
• Strong relationship management skills with stakeholders at all levels
• Excellent verbal and written communication skills
• Proactive mindset with the ability to anticipate challenges and drive improvements

At Aimbridge, we value our people and foster a diverse, inclusive community where everyone can thrive. If you're excited to shape the future of hospitality with us, apply today and join our inclusive team.