Operations Support

Staffline; Desborough; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Free car parking on site

PPE provided

Full training provided

Temp to perm opportunity

OnSite support from Staffline

Job summary

Staffline is recruiting for an Operations Support Worker in Desborough to join a leading provider of integrated supply chain solutions for temperature-controlled food products. The role is Monday to Friday, 9am to 5pm, with duties including reporting, real-time issue handling with customers, and ensuring haulier bookings follow the correct processes.

You will also check WMS adherence, provide cover during holidays and sickness, and maintain accurate spreadsheets.

Qualifications

• Clear communication and customer service experience.
• Ability to work independently and manage priorities.
• Strong organisational and time-management skills.
• Capable of working under pressure during peak periods.
• Willingness to take responsibility and be accountable for tasks.
• Experience in a similar warehouse/logistics support role is required.

Responsibilities

• Send all customer reports at timed intervals.
• Work with customers in real time to resolve issues.
• Ensure haulier bookings follow defined processes.
• Check WMS for process adherence.
• Provide holiday/sickness cover and general ops support.
• Maintain accurate spreadsheets and records.

Skills

Communication skills

Independent working

Organisation

Adaptability

Pressure handling

Accountability

Attendance

Improvements suggestions

Experience in similar role

Tools

Autostore WMS

Job description

Operations Support Worker for our client a leading provider of integrated supply chain solutions for temperature-controlled food products.

Staffline is recruiting for Operations Support Workers in

Desborough.

The rate of pay is

£14.30 per hour.

This is a

Monday to Friday, and the hours of work are:

- 9am to 5pm

Your Time at Work

As a Operations Support Worker your duties include:

• Sending all customer reports at timed intervals.
• Working closely with the customer to deal in real time with any issues
• All haulier processes are being followed for bookings.
• Checking WMS for process adherence.
• Providing holiday / sickness cover and general support to ops controllers.
• Providing an excellent standard of customer care and service.
• Liaising with hauliers as and when required.
• Creating and updating spread sheets and systems at regular intervals.
• Deal with any issues arising from customer and haulier queries.

Our Perfect Worker

Skills we are looking for:

• Good communication skills (both verbal and written) and excellent organisational abilities.
• Capable of working alone when required.
• Flexible approach to the working day / week.
• Able to work under pressure during peak periods.
• Willing to take responsibility and accountability of their role.
• Highly motivated with a "Can do" attitude.
• Good previous attendance record.
• Capable of identifying and suggesting improvements.
• Knowledge of Autostore WMS would be advantageous.
• Experience in a similar role is required.

Key Information and Benefits

• Earn £14.30 per hour
• Monday to Friday
• Temp to perm opportunity
• OnSite support from Staffline
• Free car parking on site
• PPE provided
• Full training provided

Job Ref:

1GBDES

About Staffline

Staffline is the UK's largest recruitment solutions partner, enabling over 35,000 people into good work every week. We operate at more than 420 customer sites across England, Scotland and Wales.

As one of the most established recruitment agencies in Nottingham with operations across the UK, we specialise in connecting businesses with temporary and permanent jobs across warehouse & logistics, food and drink, aviation, driving, technical & engineering, manufacturing & automotive and security.