Operations Supervisor - Warehouse Excellence & Team Lead

GOV; United Kingdom; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Potential bonuses

Enhanced maternity / adoption leave

Discounts

Healthcare access

YuLife app

Cycle to Work

Job summary

DHS - Wolseley UK is seeking an Operations Supervisor to manage daily warehouse operations, lead a team of Operations Assistants and Drivers, and drive branch KPIs while ensuring outstanding customer service. The role emphasizes safety, efficiency, and cost control in a busy branch environment.

Based in the United Kingdom, the position is full-time with opportunities to contribute to business development and process improvements across the team.

Qualifications

• Experience in a supervisory role with others and clear targets.
• Willingness to learn and a positive attitude.
• Ability to share and receive information with peers and stakeholders.
• Knowledge of plumbing/heating products advantageous.

Responsibilities

• Drive service on a day-to-day basis within the warehouse.
• Achieve operational excellence, minimise costs, ensure on time and in full delivery, and provide outstanding customer service.
• Lead Operations Assistants and Drivers to meet branch KPIs.
• Build relationships with the wider team to identify and convert business opportunities.
• Instill a culture of high standards, quality, and safety.

Skills

Team leadership

Communication

Customer service

Problem solving

Safety focus

Job description

DHS - Wolseley UK is seeking an Operations Supervisor to manage daily warehouse operations, lead a team of Operations Assistants and Drivers, and drive branch KPIs while ensuring outstanding customer service. The role emphasizes safety, efficiency, and cost control in a busy branch environment.

Based in the United Kingdom, the position is full-time with opportunities to contribute to business development and process improvements across the team.