Operations Supervisor | OMEGA | Doncaster | Thorne | Replacement 1

XPO Logistics; Doncaster; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

28 days holiday including bank holiday

Cycle to work scheme

Workplace pension

High street discounts

Job summary

XPO Logistics in Doncaster is seeking an Operational Supervisor to lead daily transport operations and ensure safe, compliant practices across the site. You will coordinate with drivers, subcontractors and customers, support planning, performance dashboards and investigations into operational failures, while promoting continuous improvement and staff development.

The role runs Monday–Friday, 08:30–17:00, with a salary up to £35,500 plus a range of benefits.

Qualifications

• Experience in transport, logistics, or distribution environments.
• Proven ability to supervise or lead operational teams.
• Strong knowledge of transport compliance and health & safety requirements.
• Excellent organisational and problem-solving skills.
• Strong communication and stakeholder management abilities.
• Proficient in Microsoft Excel.

Responsibilities

• Lead and oversee daily transport operations.
• Prepare for and participate in daily operational calls and reporting.
• Monitor service performance and investigate operational failures.
• Support route planning and resource allocation activities.
• Manage stakeholder communications with customers, suppliers and internal departments.
• Support demand planning activities and operational forecasting.
• Monitor delivery performance and conduct OTRI investigations and corrective actions.
• Assist with customer reporting and dashboard submissions.
• Ensure compliance with company policies and legal requirements.
• Complete daily compliance checks and action any issues identified.
• Manage safety tool reporting and hazard tracking systems.
• Conduct and support accident and incident investigations.
• Deliver safety communications and one-point lessons to teams.
• Complete operational audits and ensure corrective actions are implemented.
• Assist in maintaining site compliance standards and audit readiness.
• Monitor and manage vehicle defect reporting and rectification.
• Support servicing, MOT planning, and vehicle maintenance schedules.
• Monitor driver compliance including WTD, speeding, mileage, checks, and hygiene.

Skills

Transport logistics experience

Team supervision

Transport compliance

Health & safety awareness

Organisational skills

Stakeholder management

Excel

Tools

Microsoft Office

Job description

Logistics done differently.

XPO Logistics is seeking a highly motivated and organised Operational Supervisor to support the day-to-day management of our transport operation in Doncaster. The successful candidate will play a key role in ensuring operational efficiency, compliance, customer service excellence, fleet management, and the development of our people.

You will work closely with operational teams, drivers, subcontractors, customers, and support functions to deliver a safe, compliant, and cost-effective transport operation while driving continuous improvement across the site. Monday to Friday, 08:30 - 17:00

Pay, Benefits And More

The salary on offer will be up to £35,500. We also offer 28 days holiday (including bank holidays), as well as the option to buy additional days. You’ll have access to a variety of high street discounts, as well as a cycle to work scheme, a workplace pension and many other benefits.

What You’ll Do On a Typical Day

Operational Management

• Lead and oversee daily transport operations.
• Prepare for and participate in daily operational calls and reporting.
• Monitor service performance and investigate operational failures.
• Support route planning and resource allocation activities.
• Manage stakeholder communications, including customers, suppliers, and internal departments.
• Support demand planning activities and operational forecasting.
• Monitor and manage delivery performance, including OTRI investigations and corrective actions.
• Assist with customer reporting and dashboard submissions.

Health, Safety, Quality & Environmental (QHSE)

• Ensure compliance with company policies and legal requirements.
• Complete daily compliance checks and action any issues identified.
• Manage safety tool reporting and hazard tracking systems.
• Conduct and support accident and incident investigations.
• Deliver safety communications, alerts, and one-point lessons to operational teams.
• Complete operational audits and ensure corrective actions are implemented.
• Assist in maintaining site compliance standards and audit readiness.

Fleet Compliance & Management

• Monitor and manage vehicle defect reporting and rectification.
• Ensure fleet management systems and compliance boards are accurately maintained.
• Support servicing, MOT planning, and vehicle maintenance schedules.
• Monitor driver compliance including:
  • Working Time Directive (WTD)
  • Speeding infringements
  • Missing mileage investigations
  • Walk-around checks
  • Vehicle hygiene standards
• Support FORS compliance activities and audit preparation.
• Manage breakdowns, Vehicle Off Road (VOR) situations, and asset availability.
• Maintain CPC and driver compliance records.

Essential

What you need to succeed at XPO:

• Previous experience within a transport, logistics, or distribution environment.
• Experience supervising or leading operational teams.
• Strong understanding of transport compliance and health & safety requirements.
• Excellent organisational and problem-solving skills.
• Strong communication and stakeholder management abilities.
• Competent in Microsoft Office, particularly Excel.

Desirable

• Transport industry qualifications.
• Knowledge of FORS requirements.
• Experience with incident investigations and audit processes. CPC qualification or working knowledge of transport legislation

Be Part Of Something Big

We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn’t precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don’t hesitate to let us know.