Transport Supervisor

XPO Logistics; Norwich; On-site; GBP 21,000 - 35,000; Full time

Benefits offered by this job

25 days holiday (plus bank holidays)

Cycle to work scheme

Pension

High street discounts

Job summary

XPO Logistics in Norwich is seeking a hands-on Transport Supervisor to support the ASHI contract. You will lead a site team, manage customer stock from receipt to last mile delivery, and drive improvements to meet KPIs and SLAs.

The role requires strong leadership, experience supervising transport teams, and a Transport Manager CPC. The company offers a supportive environment with opportunities to grow and develop within a fast-paced logistics operation.

Qualifications

• Experience supervising and developing a team within a transport environment.
• Track record of improving operational efficiencies and fleet performance.
• Transport Manager CPC essential.

Responsibilities

• Manage customer stock from receipt to final last mile delivery.
• Work within site KPI’s in line with customer SLA.
• Induct colleagues in quality, health, safety, and environment matters before commencing work.
• Provide leadership and direction to the site.
• Plan with the customer to ensure collaboration and effective resolution of issues.
• Be the point of escalation for Transport issues.
• Build strong relationships with stakeholders.
• Drive continuous improvement and lead process improvement activities.
• Manage resources to maximise service and efficiencies.
• Coach and manage transport staff (Drivers, Shunters, Admin).
• Ensure Health, Safety, Security and Environmental procedures are followed.

Skills

Team supervision

Leadership

Continuous improvement

Fleet management

Change agent

Education

Transport Manager CPC

Job description

Ready for a change? Looking for a role that you can develop into? Are you a hands‑on Transport Supervisor ready for your big break? We are looking for someone like you. We’re currently recruiting for a Transport Supervisor to be based at our site in Norwich, to support our ASHI (Anglian Safestyle Home Improvements) contract.

Pay, Benefits And More

We’re looking to offer a salary of up to £35,000 per annum. In addition, we offer 25 days holiday (plus bank holidays), as well as the option to buy additional days. You’ll have access to a variety of high street discounts as well as a cycle to work scheme, a workplace pension and many other perks.

What You’ll Do On a Typical Day

• Responsibility for the management of customer stock from receipt to final last mile delivery.
• Working within site KPI’s in line with customer SLA.
• Ensure all colleagues are appropriately inducted in quality, health, safety, and environment matters and any risks in the specific area of working practice, before commencing work.
• Provide leadership and direction to the site.
• Proactively plan and engage with the customer to ensure a collaborative approach and effective resolution of issues.
• Be the point of escalation for Transport issues.
• Build strong relationships with internal and external stakeholders.
• Create and drive a culture of continuous improvement and lead process improvement activities.
• Manage resources to maximise service and efficiencies.
• Carry out Investigations and Disciplinaries as and when required.
• Ensure systems are updated to maximise revenue.
• Coach and manage all staff relevant to transport operation, Drivers, Shunters, and Admin.
• Responsible for all Health, Safety, Security and Environmental procedures, ensuring that they are always followed, challenging non-conformances.
• Create and maintain a culture where Health and Safety is priority.
• Monitor individual performance through the PDR and 1-2-1 programme.
• Be an agent for change
• Fleet Management and Compliance

What You Need To Succeed At XPO

• It’s important you have exposure of working in a fast-paced environment – no two days will be the same and we need you to think on your feet
• Previous experience supervising and developing a team within a transport environment is preferred.
• Every day you’ll need to have an eye on continuous improvement of operational efficiencies and fleet performance - do you have a track record of improving things?
• Transport Manager CPC essential

Be Part Of Something Big

We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn’t precisely match the job description but you feel you have the skills needed. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don’t hesitate to let us know.