Operations Supervisor

JR United Kingdom; England; Remote; GBP 30,000 - 45,000; Full time

Job summary

Leisuretime by Toureasy seeks an Operations Supervisor to enhance the delivery of memorable coach holidays across the UK and Europe. The ideal candidate will have 2-3 years in travel, proven problem-solving skills, and be highly organised. Join a growing team that values your contributions and offers flexible working options.

Benefits

Flexible remote working

Supportive, close-knit team

Room to grow

Qualifications

• 2-3 years' experience in the travel or tourism industry.
• Coach holidays, group travel or operational tour experience preferred.

Responsibilities

• Support planning and delivery of coach holidays.
• Coordinate with suppliers and monitor costs.
• Ensure compliance with health, safety, and legal standards.

Skills

Problem-solving

Communication

Organisation

Detail-focused

Team player

Tech-savvy

Tools

Microsoft Office

Job description

Social network you want to login/join with:

Leisuretime by Toureasy | Remote (UK-based, flexible location)

? Coach holidays, made easy.

Are you an organised, calm-under-pressure problem solver who loves the buzz of travel operations? Want to play a key role in delivering memorable holidays across the UK and Europe? If so, you might be exactly who we’re looking for.

Leisuretime by Toureasy is growing – and we’re on the lookout for an Operations Supervisor to join our friendly and passionate team. You’ll be at the heart of making our coach holidays run smoothly, ensuring every detail is in place and our customers come home smiling.

What you’ll be doing:

Supporting the planning and delivery of day trips, short breaks and holidays

Coordinating with suppliers (hotels, attractions, coach operators, guides)

Monitoring costs and ensuring quality standards are consistently met

Problem-solving operational issues as they arise – quickly and calmly

Collaborating with our Customer Service & Operations Manager

Identifying ways we can improve efficiency, service, and the customer experience

Ensuring all tours meet compliance, health & safety and legal standards

What we’re looking for:

? At least 2–3 years’ experience in the travel or tourism industry, maybe more?

? Coach holidays, group travel or operational tour experience is a big plus

? A natural problem solver – resourceful, calm and practical under pressure

? Strong communicator – confident with both suppliers and colleagues

? Highly organised and detail-focused – with great time management

? Tech-savvy – Microsoft Office, booking and ops systems

? A team player – even without direct reports, you’re collaborative and reliable

? Flexible remote working – Ideally based within 30 mins of the M4 corridor (London to Swansea), but we’re open to being flexible for the right person

? Exciting, fast-growing business – Help shape the future of a successful coach holiday brand

? Supportive, close-knit team – Where your ideas are heard and your impact is real

? Room to grow – As we expand, so can your role

You’ll also be part of our on-call team, with occasional evening or weekend support during peak times.

Sound like a good fit?

We’d love to hear from you. Apply now to be part of a team that’s all about making holidays easy, fun, and stress-free.