Operations Supervisor

JR United Kingdom; Wales; Remote; GBP 30,000 - 40,000; Full time

Job summary

A leading travel company is seeking an Operations Supervisor to enhance the delivery of coach holidays across the UK and Europe. The ideal candidate will be responsible for coordinating with suppliers, solving operational challenges, and ensuring compliance with health and safety standards. Join a supportive, growing team where your ideas matter, and enjoy the flexibility of remote work.

Benefits

Supportive close-knit team

Flexible remote work

Opportunity to grow within the company

Qualifications

• 2-3 years’ experience in travel or tourism industry.
• Experience with coach holidays or group travel is a plus.
• Natural problem solver with strong communication skills.

Responsibilities

• Support planning and delivery of trips and holidays.
• Coordinate with suppliers and monitor costs.
• Solve operational issues quickly and calmly.

Skills

Problem Solving

Communication

Organization

Time Management

Team Collaboration

Tech Savvy

Job description

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Leisuretime by Toureasy | Remote (UK-based, flexible location)

? Coach holidays, made easy.

Are you an organised, calm-under-pressure problem solver who loves the buzz of travel operations? Want to play a key role in delivering memorable holidays across the UK and Europe? If so, you might be exactly who we’re looking for.

Leisuretime by Toureasy is growing – and we’re on the lookout for an Operations Supervisor to join our friendly and passionate team. You’ll be at the heart of making our coach holidays run smoothly, ensuring every detail is in place and our customers come home smiling.

What you’ll be doing:

Supporting the planning and delivery of day trips, short breaks and holidays

Coordinating with suppliers (hotels, attractions, coach operators, guides)

Monitoring costs and ensuring quality standards are consistently met

Problem-solving operational issues as they arise – quickly and calmly

Collaborating with our Customer Service & Operations Manager

Identifying ways we can improve efficiency, service, and the customer experience

Ensuring all tours meet compliance, health & safety and legal standards

What we’re looking for:

? At least 2–3 years’ experience in the travel or tourism industry, maybe more?

? Coach holidays, group travel or operational tour experience is a big plus

? A natural problem solver – resourceful, calm and practical under pressure

? Strong communicator – confident with both suppliers and colleagues

? Highly organised and detail-focused – with great time management

? Tech-savvy – Microsoft Office, booking and ops systems

? A team player – even without direct reports, you’re collaborative and reliable

? Flexible remote working – Ideally based within 30 mins of the M4 corridor (London to Swansea), but we’re open to being flexible for the right person

? Exciting, fast-growing business – Help shape the future of a successful coach holiday brand

? Supportive, close-knit team – Where your ideas are heard and your impact is real

? Room to grow – As we expand, so can your role

You’ll also be part of our on-call team, with occasional evening or weekend support during peak times.

Sound like a good fit?

We’d love to hear from you. Apply now to be part of a team that’s all about making holidays easy, fun, and stress-free.