Operations & Sales Executive

Platinum Resourcing; Thatcham; On-site; GBP 25,000 - 27,000; Full time

Job summary

Platinum Resourcing in Maidenhead is seeking an Operations & Sales Executive to support customer enquiries, order administration, and product coordination in a busy, close-knit team.

You will handle inquiries across channels, liaise with suppliers, prepare invoices and documentation, and assist with basic marketing tasks. The role is office-based, full-time, and offers a friendly environment with progression opportunities.

Qualifications

• Good organisational skills with a keen eye for detail when preparing costings, processing orders, and maintaining documentation.
• Excellent written and verbal communication skills, with a friendly and professional telephone manner.
• Ability to manage a varied daily to-do list in a busy, small-team environment.
• Proficiency in Microsoft Office (Word, Excel) and confidence in learning new booking or admin systems.
• A proactive, creative approach, with the willingness to share new ideas and support basic marketing activity.
• Experience with social media, website updates, or basic design tools would be a bonus.

Responsibilities

• Handle enquiries across email, telephone, social media, and face-to-face, helping convert leads into orders and identifying upsell opportunities.
• Process customer payments and prepare accurate invoices, confirmations, and supporting documentation.
• Help coordinate customer orders and service arrangements, ensuring all requirements are confirmed and ready for delivery.
• Liaise with suppliers to obtain pricing, availability, and information for products and services.
• Assist in developing new offerings and updating existing packages based on customer demand and market trends.
• Compile product information, prepare basic costings, and contribute to descriptions and image selection.
• Support online and offline marketing tasks, including website updates and social media content management.
• Maintain accurate records and organised digital and physical filing systems.
• Provide general operational and administrative support, including checking supplier invoices, data entry, and coordinating office maintenance.

Skills

Organisational skills

Communication skills

Multitasking

Teamwork

Marketing awareness

Social media familiarity

Tools

Microsoft Office (Word, Excel)

Website updates

Basic design tools

Job description

This is a fantastic opportunity to join an established and growing business in Maidenhead as an Operations & Sales Executive. This varied, hands on position offers a supportive environment to learn and grow, helping with customer sales, day-to-day operations, and product coordination alongside a close knit team.The role combines customer enquiries, supplier liaison, order administration, product coordination, and general marketing support. It would suit an organised, enthusiastic individual who enjoys managing multiple tasks, building supplier relationships, and delivering friendly customer service from initial enquiry through to completion.

Salary: £25,000 - £27,000 per annum, depending on experience.

Location: Maidenhead (Full-time, fully office-based).

Responsibilities:

• Handle enquiries across email, telephone, social media, and face-to-face, helping convert leads into orders and identifying upsell opportunities
• Process customer payments and prepare accurate invoices, confirmations, and supporting documentation
• Help coordinate customer orders and service arrangements, ensuring all requirements are confirmed and ready for delivery
• Liaise with suppliers to obtain pricing, availability, and information for products and services
• Assist in developing new offerings and updating existing packages based on customer demand and market trends
• Compile product information, prepare basic costings, and contribute to descriptions and image selection
• Support online and offline marketing tasks, including website updates and social media content management
• Maintain accurate records and organised digital and physical filing systems
• Provide general operational and administrative support, including checking supplier invoices, data entry, and coordinating office maintenance

Experience required:

• Good organisational skills with a keen eye for detail when preparing costings, processing orders, and maintaining documentation
• Excellent written and verbal communication skills, with a friendly and professional telephone manner
• Ability to manage a varied daily to-do list in a busy, small-team environment
• Proficiency in Microsoft Office (Word, Excel) and confidence in learning new booking or admin systems
• A proactive, creative approach, with the willingness to share new ideas and support basic marketing activity
• Experience with social media, website updates, or basic design tools would be a bonus