Operations & Reporting Specialist (6-Month Contract)

Confidential; England; On-site; GBP 32,000 - 35,000; Full time

Job summary

Confidential in Southampton, Hampshire is seeking an experienced Operations Support Coordinator on a 6-month contract to support its UK operations team, working within roadside technology and traffic safety.

You will coordinate operational administration, customer reporting, and ensure invoices, purchase orders and records are accurate and processed on time, in collaboration with the Operations Manager, field engineers and contractors.

Qualifications

• At least three years in business administration or operations support.
• Experience supporting technicians/maintenance teams in technical/regulatory settings.
• Experience processing invoices and purchase orders with ERP systems.
• Proficient in Excel and data accuracy for reports.
• Ability to produce customer and senior management reports.
• Foundational project support skills: scheduling and coordination.
• Strong communication and deadline management.
• Level 3/4 business administration qualification desirable.

Responsibilities

• Process monthly customer invoices with contract requirements and approvals.
• Raise, track and reconcile POs for equipment, services and materials.
• Prepare customer performance reports on KPIs and service levels.
• Coordinate permits, site access and contractor inductions for field work.
• Maintain accurate registers, compliance records and project trackers.
• Manage customer support inboxes and escalate issues.
• Analyse service data to identify recurring problems and improvements.
• Maintain meeting actions and audit evidence with colleagues and contractors.

Skills

Organisation

Communication

Data analysis

Time management

Education

Business administration qualification (Level 3/4)

Tools

SAP Business ByDesign

Microsoft Excel

Job description

Confidential in Southampton, Hampshire is seeking an experienced Operations Support Coordinator on a 6-month contract to support its UK operations team, working within roadside technology and traffic safety.

You will coordinate operational administration, customer reporting, and ensure invoices, purchase orders and records are accurate and processed on time, in collaboration with the Operations Manager, field engineers and contractors.