Operations Planner (12-Month Contract) | Hybrid Role

The Methodist Church in Britain; England; Hybride; GBP 28 000 - 32 000; Plein temps

Avantages offerts par ce poste

Learning and development opportunities

Healthcare cash plan

Pension scheme

Employee Assistance Programme

Volunteering programme

Employee reward and recognition scheme

25 days annual leave + bank holidays

Résumé du poste

Estuary Housing Association is seeking a fixed-term planning officer to support the Operations team with coordinating trades and contractors, scheduling works and inspections, and organising materials and waste clearance. The role emphasises accurate reporting and customer-focused service.

Initially office-based full time for about six months of training, then moves to hybrid working with at least three office days a week. Strong literacy, numeracy and Microsoft Office skills are essential.

Qualifications

• Good literacy and numeracy, evidenced by GCSEs or equivalent prior learning

Responsabilités

• Coordinate resources across trades teams and contractors so the right people with the right skills are in place
• Schedule all works, projects and inspections, and organise materials, logistics, equipment and waste clearance to use resources efficiently
• Act as an ambassador for the organisation's values, keeping customers informed and feeling safe in their homes
• Collect property data, check customer details and give customers advice and support
• Undertake administrative, financial and analytical work to support the Operations team
• Create and implement customer-focused business procedures that ensure accurate, efficient planning and remove non-value activity

Connaissances

Computer literacy

Prioritising work

Customer service

Formation

GCSEs or equivalent

Outils

Word

Excel

Outlook

Description du poste

Estuary Housing Association is seeking a fixed-term planning officer to support the Operations team with coordinating trades and contractors, scheduling works and inspections, and organising materials and waste clearance. The role emphasises accurate reporting and customer-focused service.

Initially office-based full time for about six months of training, then moves to hybrid working with at least three office days a week. Strong literacy, numeracy and Microsoft Office skills are essential.