Operations Manager: Safety, Quality & Productivity

Amazon Inc.

Rochester

On-site

GBP 70,000 - 90,000

Full time

2 days ago

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Job summary

Amazon UK Services Ltd. is seeking an Operations Manager to lead a site, ensuring safety, efficiency and high quality across our operations. You will manage a team, drive continuous improvement, and deliver projects to boost productivity and customer service.

The role includes overseeing shift performance, mentoring new managers, and partnering with senior colleagues to standardise practices. Join a diverse, safety‑driven ATS team focused on delivering for customers and maintaining the highest

Qualifications

Bachelor's degree or Master's degree.
Experience in stakeholder management at varied levels of the organization.
Experience using English communication skills to foster interaction with stakeholders at all levels.
Experience using data to influence business decisions.
Experience leading and managing a team.

Responsibilities

Create, oversee, and drive a culture of safety and wellbeing.
Analyse and implement changes to keep quality and productivity high.
Oversee projects to streamline processes, optimise productivity and increase quality of service.
Analyse shift performance against business objectives and drive improvements.
Work collaboratively with management to standardise shift practices.