Operations Area Manager – Safety & Productivity Lead

Amazon TA; Erith; On-site; GBP 55,000 - 75,000; Full time

Job summary

Amazon is seeking an Area Manager to lead a dynamic operations team at a UK site. You will drive safety, quality and productivity, manage daily shifts, and deliver against site objectives while partnering with senior colleagues to standardise practices.

You will analyse performance data, implement improvements, and coordinate projects that enhance efficiency and customer service. Strong people leadership, English fluency, and stakeholder collaboration are essential.

Qualifications

• A degree.
• Relevant experience in people management.
• Experience communicating with a wide range of stakeholders.
• Experience using data or anecdotal evidence to influence business decisions.
• Advanced proficiency in verbal and written English and local language.

Responsibilities

• Create, oversee, and drive a culture of safety and wellbeing
• Analyse and implement changes to keep quality and productivity at a consistently high level
• Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work collaboratively with management-level colleagues to standardise shift practices

Skills

People management

Stakeholder comms

Data-driven decisions

English proficiency

Education

Bachelor's degree

Tools

MS Office

Job description

Amazon is seeking an Area Manager to lead a dynamic operations team at a UK site. You will drive safety, quality and productivity, manage daily shifts, and deliver against site objectives while partnering with senior colleagues to standardise practices.

You will analyse performance data, implement improvements, and coordinate projects that enhance efficiency and customer service. Strong people leadership, English fluency, and stakeholder collaboration are essential.