Operations Manager - Norwich

XPO Logistics; Norwich; On-site; GBP 45,000 - 54,000; Full time

Benefits offered by this job

Car allowance

Bonus

25 days holiday (plus bank holidays)

Cycle to work scheme

Workplace pension

Job summary

XPO Logistics is recruiting an Operations Manager for our Norwich site. You will oversee the contract with ASHI, ensuring a safe, compliant, and efficient operation while coordinating a large driver workforce.

Based at our Norwich site, the role offers a salary up to £49,500 plus car allowance, bonus and a comprehensive benefits package including holidays and pension. A strong candidate will drive cost control, stakeholder engagement and safety excellence.

Qualifications

• Strong on compliance and CPC holder.
• Experience in transport operation with a large driver workforce.
• Experience working with customers and maintaining relationships.
• Strong communication skills and leadership in teams.

Responsibilities

• Manage the overall operation to meet compliance and targets.
• Control costs to meet or exceed budget targets and drive improvements.
• Motivate and manage relationships with depot drivers, managers and customers.
• Promote health & safety and lead by example to improve safety culture.

Skills

Compliance

Driver management

Customer relationships

Communication

People management

Budget/cost control

Job description

Logistics done differently.

Is operating effectively in a transport environment one of your strengths? Is coordinating drivers and ensuring you run a safe and efficient operation a day-to-day occurrence for you? Do you find building strong and sustainable relationships with stakeholders a habit? If so, we are looking for an Operations Manager to join us and manage our contract with ASHI (Anglian Safestyle Home Improvements), to be based at our Norwich site.

Pay, Benefits And More

The salary on offer will be up to £49,500, plus car allowance and Bonus. We also offer 25 days’ holiday (including bank holidays), as well as the option to buy additional days. You’ll have access to a variety of high street discounts, as well as a cycle to work scheme, a workplace pension and many other benefits.

What You’ll Do On a Typical Day

• Day-to-day you will manage the overall operation, ensuring that compliance and targets are achieved in line with business and customer requirements
• You will need to continually control cost to ensure the site operationally meets or exceeds budget targets and look to continuously improve wherever necessary
• Actively motivate, manage and maintain relationships with depot drivers, managers and customers
• Proactively promote a health & safety culture, leading by example to help drive initiatives that will maintain and improve our culture of safety across the site

What You Need To Succeed At XPO

• Strong on compliance and must be an international CPC holder.
• Previous experience of working within a transport operation managing a large driver workforce
• Previous experience of working closely with customers and maintaining a strong working relationship
• Strong communication skills
• Strong management experience managing teams

Be part of something big.

We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesn’t precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please don’t hesitate to let us know.