Operations Manager - Nights

Surecall Recruitment; Worthing; On-site; GBP 45,000 - 55,000; Full time

Job summary

Surecall Recruitment is seeking a Temporary Operations Manager (Nights) for Worthing, West Sussex. You will lead the overnight response team, directing dispatch and engineering staff to urgent drainage calls, environmental hazards, and customer emergencies.

The role requires night-shift leadership in a fast-paced environment with a 4 on, 4 off 12-hour shift pattern. Immediate start on a 6-month contract with PAYE payroll is offered.

Qualifications

• Experience leading overnight operations in fast-paced environments such as logistics or utilities.
• Proven ability to manage night shift teams and respond to emergencies.
• Decision-making under pressure with minimal day-time support.
• Available for immediate start on a 6-month contract.

Responsibilities

• Oversee nightly operations team and deploy field engineers to emergencies.
• Ensure quick turnaround times for urgent drainage issues and environmental hazards.
• Act as escalation point for safety concerns and complex logistical challenges.
• Maintain accurate data logging and handovers for morning shift.

Skills

Operations background

Night shift capability

Leadership

Availability

Job description

Operations Manager - Nights

Location: Worthing, West Sussex

Salary: £50,000 per annum (pro-rata) - Paid via PAYE

Contract Type: 6-Month Temporary Contract (Immediate Start)

Shift Pattern: 4 on, 4 off (12-hour shifts)

Our client

A* household name in the water drainage and wastewater sector,* is looking for a dynamic Temporary Operations Manager (Nights) to join their team in Worthing. This is an urgent, 6-month temporary contract with an immediate start, offering a stable and straightforward PAYE payroll solution. If you are an operational leader who thrives under pressure and enjoys the consistency of a 4 on, 4 off night shift pattern, this is a fantastic opportunity to add a market‑leading utilities brand to your CV.

The Role

As the Night Operations Manager, you will hold the reins of the overnight response team. You will lead a dedicated dispatch and engineering crew, ensuring that urgent drainage requests, environmental hazards, and customer emergencies are dealt with swiftly and safely.

Key Responsibilities

• Shift Leadership: Oversee the nightly operations team, tracking job progression and ensuring field engineers are deployed effectively to emergency callouts.
• SLA & Performance Management: Ensure the hub hits strict turnaround times for reactive drainage work, pollution control, and internal flooding issues.
• Escalation Point: Act as the senior point of contact overnight for any operational hurdles, safety concerns, or complex logistical roadblocks.
• Data & Handover Management: Monitor job management systems to ensure precise data logging, workforce compliance, and clear handovers for the morning shift.

What the Client Looks For

• Operations Background: Experience managing fast‑paced environments like logistics, utilities, emergency services, or drainage/wastewater.
• Night Shift Capability: Proven resilience and comfort working consistent 12-hour night shifts.
• Decisive Leadership: The ability to make confident, standalone decisions when standard day‑office support is unavailable.
• Availability: Ready for an immediate start on a 6-month contract basis.

What's on Offer

• An attractive salary of £50,000 pro-rata for the 6-month term.
• Direct PAYE payment method for peace of mind and hassle‑free tax processing.
• A stable 4 on, 4 off routine, giving you predictable blocks of time off.
• The chance to work with a well‑respected employer with excellent onsite facilities in Worthing.