Operations Manager - Contract Catering & P&L

Thomas Franks Ltd; Hook Norton; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Wider wallet scheme

Free meals on duty

Volunteers leave

Enhanced maternity/paternity leave

Cycle to work scheme

Recommend a friend bonus

Training and development

Apprenticeship programme

Team & company social events

Employee assistance programme

Workplace pension

Career progression

Job summary

Thomas Franks Ltd seeks an Operations Manager to lead the Operational Division with full P&L accountability and a focus on delivering high-quality food standards across London contracts. You will drive business development, manage people, and maintain exceptional client relationships while building a positive culture.

The role is full-time and permanent, based at Hook Norton with remote collaboration as needed; 44 weeks term-time with 5.6 weeks holiday.

Qualifications

• Experience leading operations in contract catering or hospitality.
• Strong financial management for FP&L and budgets.
• Proven ability to build professional client relationships at multiple levels.

Responsibilities

• Oversee P&L and regional performance for theOperational Division.
• Lead business development strategy and client engagement.
• Manage and develop team members to deliver excellent service.

Skills

Leadership

Commercial focus

Client relationships

Finance management

HR practices

Remote work capable

Job description

Thomas Franks Ltd seeks an Operations Manager to lead the Operational Division with full P&L accountability and a focus on delivering high-quality food standards across London contracts. You will drive business development, manage people, and maintain exceptional client relationships while building a positive culture.

The role is full-time and permanent, based at Hook Norton with remote collaboration as needed; 44 weeks term-time with 5.6 weeks holiday.