Senior Operations Leader - Contract Catering

Thomas Franks Ltd.; Street; On-site; GBP 54,000 - 66,000; Full time

Benefits offered by this job

Free meals on duty

Career progression

Training and development

Employee assistance programme

Workplace pension

Car allowance

Apprenticeship programme

Team events

Job summary

Thomas Franks Ltd. in Hook Norton near Banbury is seeking an Operations Manager to lead our South West Somerset contracts, focusing on delivering exceptional standards in a contract catering environment.

The role owns the P&L, develops business strategy, and manages people across the Operational Division, ensuring outstanding service and food quality while building strong client relationships. You will work with our leadership team to drive financial performance, compliance, and continuous

Qualifications

• Experience at an operational level within contract catering or hospitality for clients with exceptional standards.
• Proven ability to manage P&L and develop business strategies.
• Right to work in the UK; enhanced DBS and references covering last five years (and overseas checks).

Responsibilities

• Own P&L and business development strategy.
• Lead people management and development for the Operational Division.
• Deliver outstanding customer service and food standards.
• Collaborate with Regional Director and multi-site operations.

Skills

People management

Financial management

Contract catering

Relationship building

Communication skills

Remote work

Job description

Thomas Franks Ltd. in Hook Norton near Banbury is seeking an Operations Manager to lead our South West Somerset contracts, focusing on delivering exceptional standards in a contract catering environment.

The role owns the P&L, develops business strategy, and manages people across the Operational Division, ensuring outstanding service and food quality while building strong client relationships. You will work with our leadership team to drive financial performance, compliance, and continuous