Operations Manager - biotech company

hays-gcj-v4-pd-online; London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

Join a dynamic biotech company as an Operations Manager in London. This permanent position involves overseeing daily operations, supporting HR and finance tasks, and ensuring compliance across departments. Candidates should have strong organizational skills and a proactive mindset, with a focus on efficiency and employee experience.

Benefits

Competitive salary package

Bonus

Generous leave allowance

Qualifications

• Proven experience in operations or HR-focused role.
• Strong understanding of HR practices.
• Basic IT literacy.

Responsibilities

• Act as the operational backbone ensuring smooth day-to-day running.
• Serve as first point of contact for HR-related queries.
• Manage relationships with service providers.

Skills

Organisational skills

Interpersonal skills

Communication skills

Time management

Job description

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Operations Manager - biotech company, London

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

1d3b21fd4553

Job Views:

6

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Your company
You'll be joining a dynamic and growing biotech company focused on innovation and collaboration who are looking for a proactive, adaptable, and highly organised Operations Manager to join their team on a permanent basis. This is a pivotal role that touches every part of the business – from HR and finance to facilities and IT – and is ideal for someone who thrives in a fast-paced, hands-on environment.

Your new role
You'll be heavily involved in the day-to-day operations of the business, liaising with colleagues from lab scientists through to C-suite leaders and external vendors.
The role is permanent, and based in London, with the potential for 1 day/week working from home.
Major responsibilities will include:

• Act as the operational backbone of the business, ensuring smooth day-to-day running of the office and facilities.
• Serve as the first point of contact for all HR-related queries; support policy development and employee relations.
• Support payroll, vendor payments, and invoicing processes, working with finance support.
• Manage relationships with service providers and facilities teams to ensure a well-maintained and functional workspace.
• Oversee office management tasks including supplies and space planning.
• Support onboarding and offboarding processes, including basic IT setup and troubleshooting.
• Collaborate closely with the executive team, to support strategic and operational initiatives.
• Drive and complete operational projects with initiative and attention to detail.
• Maintain and improve internal processes to enhance efficiency and employee experience.
• Ensure compliance with relevant policies and procedures across HR, finance, and facilities.

What you'll need to succeed
As well as strong organisational skills and an ability to work well in a fast-paced environment, other requirements include:

• Proven experience in an operations, office management, or HR-focused role, ideally in a startup or SME environment.
• Strong interpersonal and communication skills; able to work with stakeholders at all levels.
• Solid understanding of HR practices and processes (CIPD not required).
• Basic IT literacy and confidence in handling common tech issues (password resets, account setup).
• Highly organised with excellent time management and prioritisation skills.
• A self-starter with a “doer and finisher” mindset who takes ownership and follows through.

What you'll get in return
You'll be a major part of how the business runs on a day-to-day basis, with significant exposure to C-suite leaders and external vendors. There are plenty of opportunities to learn from a highly experienced team, supporting a business developing truly innovative, life-saving therapies.
As well as a good salary package, there is also a bonus, a generous leave allowance, and other benefits.