Operations manager Operations

IntellectoKids; London; Remote; GBP 40,000 - 60,000; Full time

Job summary

IntellectoKids, a leading educational app developer for children, seeks an Operations Manager to optimize business operations and support their remote team. This full-time role focuses on operational efficiency, HR administration, and product localization while using tools like Google Workspace and Jira. Candidates should have at least 2 years of relevant experience and strong communication skills.

Benefits

High degree of autonomy and responsibility

Growth opportunities within the rapidly growing EdTech industry

Professional development potential

Qualifications

• At least 2 years of experience in a similar operational role.
• Strong communication skills and ability to connect with different people.
• Experience working with operational processes and documentation.

Responsibilities

• Supporting and optimizing key company operational processes.
• Preparing contracts and invoices for different jurisdictions.
• Managing translation and proofreading orders for localization.

Skills

Communication

Time Management

Project Management

Attention to Detail

Flexibility

Tools

Google Workspace

Confluence

Jira

Job description

IntellectoKids is one of the world’s largest developers of educational apps for children ages 2 to 7. Our products are among the top 15 in the preschool apps category globally.

We are looking for an Operations Manager to ensure smooth and efficient operational support across all business functions and help build scalable systems that empower our fully remote team to focus on creating outstanding products.

Working format: full-time, remote

Schedule: Monday to Friday (the working day is 8+1 hours)

Responsibilities:

Operational processes: supporting and optimizing key company operational processes, coordinating with internal and external contractors.

Finance: preparing contracts and invoices for different jurisdictions (Cyprus, UK, etc.), collaborating with the finance department on payments, reporting, and other matters.

HR administration: supporting and developing HRIS usage in the company, leave management, conducting various Performance Review formats, managing equipment roster and ordering necessary hardware, managing access to services and software, onboarding and offboarding employees.

Product localization: managing translation and proofreading orders through platforms like Upwork, Gengo, and working with freelancers, ensuring quality control of translations as needed.

Corporate culture & Events: organizing and conducting online events, offline team meetings in various locations, holidays and other company activities.

CEO/COO support: handling ad hoc tasks including visas, travel arrangements, documentation, and other executive support needs.

Travel support: organizing and managing business trips and travel for the team (including logistics, visa support, etc.).

Your goals and KPIs during the probation period:

Complete onboarding and knowledge transfer within the probation period

Ensure timely and accurate documentation for the work-streams mentioned in the Responsibilities above

Facilitate the implementation of HRIS and further support it

Run at least one performance review cycle and onboarding for 2–3 new employees

Organize one offline team meeting and multiple online team activities

Key long-term goals:

Find a supplier and set up a global merchandise production and delivery process, along with a structured system for distributing merch to employees for various occasions.

Automate the onboarding/offboarding process in Confluence, including organizing templates, checklists, documents, and links in one place.

Develop an annual calendar of offline and online team events: suggest regular activities, define the format, budget, and frequency.

Improve the Performance Review process by revisiting and updating the current framework.

What we expect from you (hard skills):

At least 2 years of experience in a similar operational role.

English and Russian level B2 or higher.

Strong communication skills and ability to connect with different people and contractors.

Experience working with operational processes and documentation, incl. agreements drafting.

Attention to detail and zero tolerance for errors.

Readiness for non-standard tasks and changes, flexibility.

Time and project management skills, ability to work with multiple tasks simultaneously, prioritize, and see tasks through to completion.

Knowledge in HR administration and Performance Review processes.

Readiness and ability to work with process-oriented tasks.

Experience working with remote/distributed teams.

What we expect from you (soft skills):

Willingness and ability to take responsibility for results.

Proactivity and leadership.

Ability to adapt solutions to time constraints.

Drive and ability to improve processes.

Business mindset — understanding goals and how to achieve them.

Fast and efficient work — not becoming a bottleneck in the process.

Would be a plus:

Experience coordinating localization through contractors (Upwork, Gengo, etc.).

Understanding of basic financial operations: contract and invoice preparation, payment processing support.

Experience with HRIS or similar systems, ideally - implementation experience.

Proficiency in Google Workspace, Confluence, Jira, and similar tools.

What do we offer?

A high degree of autonomy and responsibility.

An exciting opportunity in the rapidly growing EdTech industry within a very dynamic team.

Growth opportunities as the company expands, with potential for professional development within the role and gradual transition to more complex and strategic tasks.

Contacts

[e-mail]

167 City Road,
London, Greater London, United Kingdom, EC1V 1AW