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A leading corporate services group in London is seeking a seasoned Compliance Operations Manager to oversee their compliance team. The successful candidate will have strong AML experience and be responsible for managing compliance operations and driving improvements in processes. This role requires a blend of leadership and operational excellence in a dynamic environment, offering a range of benefits including private medical and generous annual leave.
We’re a dynamic and rapidly expanding Corporate Services Group, led by our passionate founder and CEO. With a thriving customer base of over 500,000 and consistent growth of 20% year-on-year, we're shaking up the business services space. From Company Formation and Legal Support to Virtual Offices. we provide everything businesses need to start, grow, and succeed. Profitable, innovative, and customer-obsessed, we’re on a mission to redefine how modern businesses are supported—and we’re looking for driven individuals to grow with us.
Job Summary
We are seeking a seasoned Compliance Operations Manager to lead our London-based compliance team. The ideal candidate will bring strong experience in AML, with a proven track record in managing day-to-day compliance operations, handling high volumes of AML throughput, and overseeing a team of junior staff. This is a hands-on leadership role, requiring both operational oversight and strategic input to ensure compliance excellence.
What You’ll Own & Lead:
• Lead and manage the day-to-day operations of the London compliance team
• Oversee and optimise AML processes to efficiently handle high volumes of customer onboarding and transactional activity
• Ensure compliance with all relevant regulatory and internal AML requirements
• Own throughput management to ensure timely processing
• Deliver training, coaching, and ongoing supervision to junior compliance staff
• Collaborate with senior stakeholders to support continuous improvement of compliance frameworks and controls
• Monitor and report on operational performance
• Maintain up-to-date knowledge of evolving AML regulations and best practices
What You Bring to the Table
• Proven experience in AML compliance within a regulated environment
• Strong understanding of end-to-end compliance operations and KYC/AML processes
• Demonstrated ability to manage high volumes of AML reviews and throughput effectively
• Previous experience in line-managing and developing junior compliance staff
• Excellent organisational and time management skills, with the ability to prioritise under pressure
• A practical, solutions-focused mindset with attention to regulatory detail
• Strong communication skills and the confidence to engage with internal and external stakeholders
• Experience working with compliance tools and technologies, such as AML monitoring systems and case management platforms
• A proactive, hands-on approach to continuous process improvement
• Up-to-date knowledge of AML regulations and industry best practices
• Bachelor’s degree (Law degree a plus)
Who You’ll Be Working With
You’ll be surrounded by passionate, talented changemakers with big ambitions—not just for our business but for our world. Our teams are based remotely and on-site in London and Glasgow, and you’ll be the critical cultural connector between them all. We're a company striving for best-in-class service through empathy, integrity, and innovation—and we want you to be the voice and leader who helps us get there.
Remuneration and Benefits
• 25 days annual leave, plus 8 public/bank holidays
• Private Medical, Dental and Optical Insurance for you and your family
• Death in Service cover (4x annual salary)
• 14 weeks maternity leave pay, 2 weeks paternity leave pay
• 2 paid Volunteering Days per year with our charity partner.
• Annual cost-of-living salary increase
• Dog-friendly office
• Indoor bicycle storage, changing and shower facility
• Free soft drinks and bean-to-cup coffee all day
• Free Monday and Wednesday lunches
• Free fresh fruit - daily
1st Formations is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We consider all applicants for employment without regard to race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, criminal history, disability, or gender identity. We encourage individuals from all backgrounds to apply. If you have a disability or special need that requires accommodation, please let us know.
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