Operations Manager

Leaders in Care; Thornaby-on-Tees; On-site; GBP 65,000 - 70,000; Full time

Benefits offered by this job

Bonus

Career growth

Job summary

Leaders in Care seeks an ambitious Operations Manager to oversee a portfolio of care homes in the North East. You will work closely with Home Managers to boost occupancy and deliver high-quality resident experiences.

This hands-on leadership role combines commercial focus with a commitment to excellence in care, providing a broad platform to influence performance across multiple sites.

Qualifications

• A proven track record as a Care Home Manager, Deputy Manager or multi-site operational leader.
• Strong commercial awareness and evidence of improving occupancy.
• The confidence to hold managers accountable while providing supportive guidance.
• A proactive, operationally focused approach and ambition to grow with the business.
• A genuine passion for improving care standards and residents’ quality of life.

Responsibilities

• Support and challenge Home Managers to deliver strong operational performance.
• Drive occupancy growth through focused action plans and commercially informed decisions.
• Identify opportunities for improvement and work alongside home teams to deliver results.
• Promote high standards of care and a positive experience for residents.
• Provide practical, hands-on leadership across the portfolio.

Skills

Care home management

Multi-site leadership

Commercial awareness

Occupancy growth

Job description

Operations Manager | Care Homes Circa £65,000 - £70,000 + Bonus

Location: North East

Are you a successful Care Home Manager ready to move into a wider operational role? Or an experienced multi-site leader looking to make a real impact within a growing care provider?

We are looking for an ambitious, hands‑on Operations Manager to support a portfolio of care homes, working closely with Home Managers to improve performance, grow occupancy and deliver an excellent resident experience.

This is an opportunity to play a key role in a growing business, combining commercial focus with a genuine commitment to high‑quality care.

The role

• Support and challenge Home Managers to deliver strong operational performance.
• Drive occupancy growth through focused action plans and commercially informed decisions.
• Identify opportunities for improvement and work alongside home teams to deliver results.
• Promote high standards of care and a positive experience for residents.
• Provide practical, hands‑on leadership across the portfolio.

About you

• A successful track record as a Care Home Manager, Deputy Manager or multi‑site operational leader.
• Strong commercial awareness and evidence of improving occupancy.
• The confidence to hold managers accountable while providing constructive support.
• A proactive, operationally focused approach and the ambition to grow with the business.
• A genuine passion for improving care standards and residents’ quality of life.

What’s on offer

• A salary of circa £65,000 - £70,000 plus bonus.
• The opportunity to influence performance across a growing care home portfolio.
• A broader leadership role where your contribution can make a tangible difference.

If you combine strong care leadership with the commercial drive to help homes thrive, we would like to hear from you.