Operations Manager

Jobtailor; Selby; On-site; GBP 52,000 - 72,000; Full time

Job summary

Jobtailor is seeking a skilled Warehouse Operations Manager to lead end-to-end warehouse activities in a fast-paced environment. You will drive improvements, manage a team of Shift Managers, and safeguard health, safety, and environmental standards while ensuring top-tier service delivery.

The role requires strong leadership, budgeting, KPI analysis, and stakeholder management to optimize performance and cost efficiency.

Qualifications

• Proven experience in warehouse or logistics operations management.
• Strong leadership and people management skills.
• Analytical and financial management capabilities, including budgets and KPIs.
• Confident communicator with experience managing internal and external stakeholders.
• Ability to drive change, manage priorities, and deliver results under pressure.

Responsibilities

• Lead and manage end-to-end warehouse operations, ensuring KPI, SLA, and budget targets are achieved.
• Drive continuous improvement initiatives, identifying efficiencies and cost-saving opportunities.
• Build, coach, and develop a team of Shift Managers and wider operational colleagues.
• Ensure full compliance with Health & Safety, environmental, and operational standards.
• Manage customer relationships, performance reviews, and service delivery excellence.

Skills

Leadership

People management

Analytical skills

Budgeting

KPI tracking

Stakeholder management

Communication

Job description

Responsibilities

• Lead and manage end-to-end warehouse operations, ensuring KPI, SLA, and budget targets are achieved.
• Drive continuous improvement initiatives, identifying efficiencies and cost-saving opportunities.
• Build, coach, and develop a team of Shift Managers and wider operational colleagues.
• Ensure full compliance with Health & Safety, environmental, and operational standards.
• Manage customer relationships, performance reviews, and service delivery excellence.

Requirements

• Proven experience in warehouse or logistics operations management within a fast-paced environment.
• Strong leadership and people management skills, with the ability to motivate and develop teams.
• Excellent analytical and financial management capabilities, including budgets and KPIs.
• Confident communicator with experience managing internal and external stakeholders.
• Ability to drive change, manage priorities, and deliver results under pressure.