Operations Manager

Executive Network Group; West Yorkshire; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Benefits package

Job summary

Executive Network Group is seeking an experienced Operations Manager to lead day-to-day warehouse and transport operations in West Yorkshire. You will drive performance, optimise resources and support system adoption including Microsoft Dynamics 365, ensuring safe, efficient, and compliant operations.

You will lead teams to achieve KPIs, develop staff, and continuously improve processes, with a hands-on leadership style and a focus on waste reduction and cost control.

Qualifications

• Experience in warehouse or logistics operations.
• Strong leadership and people management skills.
• Good understanding of health and safety requirements.
• Experience working with ERP systems, ideally Microsoft Dynamics 365.
• Strong analytical and problem-solving ability.
• A proactive approach to change and continuous improvement.
• Excellent communication, organisation and time management skills.
• A collaborative, accountable and performance-focused leadership style.
• IOSH qualification preferred.
• CMI leadership qualification desirable.

Responsibilities

• Lead and co-ordinate daily operational activity across warehouse and transport functions.
• Plan labour and resource allocation to meet business demand.
• Maintain high levels of productivity, efficiency and service performance.
• Drive KPI achievement and monitor performance using data and reporting tools.
• Identify root causes of issues and implement practical corrective actions.
• Support continuous improvement initiatives across operational processes.
• Lead the adoption of new systems, workflows and digital tools.
• Ensure compliance with health and safety legislation, company policies and ISO standards.
• Maintain safe working practices, equipment standards and site housekeeping.
• Lead, coach and develop operational teams.
• Set clear objectives, carry out performance reviews and support staff development.
• Manage attendance, conduct and employee relations matters in line with policy.
• Support cost control, budget awareness and waste reduction.

Skills

Leadership

People management

Data analysis

Process improvement

Communication

Time management

Change management

Team development

Education

IOSH qualification

CMI leadership qualification

Tools

Microsoft Dynamics 365

ERP systems

Job description

We are looking for an experienced Operations Manager to lead day-to-day warehouse and transport operations, driving strong performance, high standards and continuous improvement across the department. This is a hands-on leadership role for someone who can balance daily delivery with longer-term development, supporting teams, improving systems and helping to modernise working practices.

You will be responsible for the effective running of operational activity across goods-in, despatch, stock control and transport. Working closely with senior management, you will ensure resources are deployed effectively, service levels are maintained and operational targets are achieved in a safe, structured and sustainable way.

A key part of the role will be to lead performance through data, KPIs and reporting, while also identifying opportunities to improve efficiency, reduce waste and strengthen overall ways of working. You will also play an important role in supporting system adoption, including the rollout of Microsoft Dynamics 365 and related digital processes.

Role: Operations Manager

Salary: up to £50,000 per annum + benefits

Location: West Yorkshire

Key responsibilities for Operations Manager

• Lead and co-ordinate daily operational activity across warehouse and transport functions.
• Plan labour and resource allocation to meet business demand.
• Maintain high levels of productivity, efficiency and service performance.
• Drive KPI achievement and monitor performance using data and reporting tools.
• Identify root causes of issues and implement practical corrective actions.
• Support continuous improvement initiatives across operational processes.
• Lead the adoption of new systems, workflows and digital tools.
• Ensure compliance with health and safety legislation, company policies and ISO standards.
• Maintain safe working practices, equipment standards and site housekeeping.
• Lead, coach and develop operational teams.
• Set clear objectives, carry out performance reviews and support staff development.
• Manage attendance, conduct and employee relations matters in line with policy.
• Support cost control, budget awareness and waste reduction.

What we are looking for in the Operations Manager

• Experience in warehouse or logistics operations.
• Strong leadership and people management skills.
• Good understanding of health and safety requirements.
• Experience working with ERP systems, ideally Microsoft Dynamics 365.
• Strong analytical and problem-solving ability.
• A proactive approach to change and continuous improvement.
• Excellent communication, organisation and time management skills.
• A collaborative, accountable and performance-focused leadership style.
• IOSH qualification preferred.
• Management or leadership qualification such as CMI desirable.Lean or Six Sigma experience would be an advantage

We are looking for an Operations Manager who is proactive, resilient and comfortable leading operational change. You will be data-driven, hands-on and committed to building a positive, high-performing team culture.