Operations Manager

TN United Kingdom; Hoddesdon; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a well-regarded care company as an Operations Manager, where you'll lead and manage services for adults with learning disabilities. This role involves providing daily leadership, ensuring compliance with regulations, and driving service excellence. You'll work closely with house leaders and the Operations Director to maintain high standards and support staff development. If you're passionate about making a difference in the community and have a proactive approach, this is a fantastic opportunity for growth within a progressive organization.

Benefits

Candidate referral reward of £300

Growth opportunities

Qualifications

• Experience in health and social care management.
• Proven track record in community-based services.

Responsibilities

• Oversee operational management across 7 Supported Living premises.
• Ensure compliance with regulations and quality standards.

Skills

Leadership Skills

Management Skills

Experience with Learning Disabilities

Community Service Experience

Job description

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Job Opportunity: Operations Manager

We are recruiting an Operations Manager to oversee services supporting adults with Learning Disabilities. Join a small, well-regarded care company committed to elevating care standards to an outstanding level.

The successful candidate will provide daily leadership, operational management, and strategic direction across 7 Supported Living premises.

Key responsibilities of an Operations Manager:

• Support and guide house leaders, ensuring adherence to company policies, procedures, and legal requirements.
• Maintain continuous improvement processes and support operational goals in collaboration with the Quality Assurance Manager and Operations Director.
• Implement performance management strategies, including supervision and annual appraisals for staff.
• Ensure compliance with regulations, policies, procedures, and CQC standards.
• Assist the Operations Director with recruitment, HR issues, staff discipline, and training of new managers.
• Monitor and improve service quality, ensuring high standards of care.
• Enhance communication within the service and facilitate coordination among staff.

Requirements for the role:

• Experience supporting adults with learning disabilities and autism.
• Strong leadership and management skills within the health and social care sector.
• A proactive, outcome-focused approach with a track record of success in community-based services.
• Desire to support complex needs and drive service excellence.

This role offers growth opportunities within a progressive company. You will report to the Operations Director and play a key role in maintaining high standards of quality, staff management, stakeholder engagement, service delivery, business development, and compliance.

For more information, please contact Suzie Bentley at Domus Recruitment.

Candidate referral reward: We appreciate and reward candidate recommendations. If you refer a new candidate who is not already registered, and we successfully place them in a role for at least one month, you will receive £300.