Operations Manager

The Duke of Edinburgh's Award; Glasgow; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading organization in Scotland seeks an Operations Manager to oversee a team supporting the Duke of Edinburgh’s Award. This field-based role involves managing Operations Officers, building partnerships, and contributing to strategic goals, all while working flexibly from home. The ideal candidate is a proactive team player with strong people management skills, dedicated to empowering young people through DofE programs.

Benefits

Generous Pension Contribution

Flexible Working

Employee Assistance Programme

Qualifications

• Extensive people management experience required.
• Dynamic and proactive team player needed.

Responsibilities

• Manage a team of Operations Officers across Scotland.
• Oversee delivery of the DofE Scotland business plan.
• Build partnerships to increase engagement.

Skills

People Management

Teamwork

Partnership Building

Job description

Location: Field-based in Scotland - Regional Travel will be required

The vacancy

We help young people to build a lifelong belief in themselves, supporting them to take on their own challenges, follow their passions, and discover talents they never knew they had. When you prove yourself ready for anything, nothing can hold you back.

The Operations Manager is responsible for managing a team of geographically dispersed Operations Officers to support the operational delivery and development of the Duke of Edinburgh’s Award (DofE) across Scotland.

Operations Officers directly support a variety of Licensed Organisations (LOs), mainly schools, but also colleges, local authorities, charities, pupil referral units, youth groups, and young offender institutions. The Operations Manager role involves managing, coaching, and supporting Operations Officers, building strong partnerships to increase DofE’s engagement across communities in Scotland.

As part of the DofE country team, our focus is on building capacity within licensed organisations to support more young people and on identifying and stewarding partnerships within local communities to increase engagement, especially among communities facing barriers to participation. Line managed by the Senior Operations Manager, the Operations Manager is an active member of the Scotland Leadership Team, responsible for developing and delivering the Scotland business plan and strategy in line with UK and national goals.

The role will be field-based; when not attending meetings, employees will work from home. You will need an appropriate home office setup and to live within Scotland.

What we are looking for:

We seek a dynamic, proactive, and effective team player with extensive people management experience to join the Scotland team. You will report to the Senior Operations Manager and oversee the daily management of your Operations team and the delivery of the DofE Scotland business plan. The role also involves contributing to national working groups to support strategic goals.

You should be a passionate advocate for DofE, driven to help us reach our goal of giving over one million young people the chance to participate in our life-changing programmes over the next five years.

A full job description is available below.

If you believe you have the necessary skills and experience, please apply online. The application will include a statement of suitability and competency-based questions relevant to the role.

We offer excellent benefits, including a generous pension contribution, flexible working, and an employee assistance programme.

For accessibility or application assistance, contact us at [e-mail].

Closing Date: Sunday 25th May at Midnight

Interview: Week Commencing 2nd June in Glasgow

The DofE is committed to safeguarding and promoting the welfare of young people. All successful applicants will undergo an Enhanced Disclosure and Barring Service check, including references, eligibility to work in the UK, and a health check.

About DofE

Since 1956, the DofE has empowered millions of young people to reach their potential. Founded by HRH The Duke of Edinburgh, it operates globally through a social franchise model in the UK, supporting numerous organisations to deliver DofE programmes annually.

Despite recent disruptions, our ambition to expand access remains strong. We continue to develop innovative partnerships and approaches to ensure all interested young people can participate. More information is available at DofE.org/about.

The DofE values diversity and is an equal opportunity employer. We encourage applications from all backgrounds, especially from people of colour, disabled individuals, and those under 25, to better reflect the communities we serve.