Operations Manager

Additional Resources Recruitment; Bradford; Hybrid; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Salary £50,000–£60,000 per year

Hybrid working: 3 days in office / 2 w

Additional leave

Growing healthcare organisation

Job summary

Additional Resources Recruitment is seeking an experienced Healthcare Operations Manager to oversee day-to-day operations across clinical and non-clinical services. You will lead and develop teams, drive KPI performance and ensure governance and quality standards are maintained.

This role focuses on operational management within healthcare settings, with emphasis on collaboration with GP practices, NHS partners and care services. Hybrid work is offered.

Qualifications

• Experience in operations or service management within healthcare or a related setting.
• Strong people management and leadership skills.
• Experience managing KPIs and delivering measurable results.
• Understanding of primary care structures and PCNs.
• Experience within pharmacy, primary care or wider healthcare settings is highly desirable.

Responsibilities

• Oversee day-to-day clinical and non-clinical operations.
• Lead, manage and develop high-performing teams.
• Monitor KPIs and drive operational improvements.
• Ensure quality, compliance and governance standards are maintained.
• Build strong relationships with clients and stakeholders.
• Support workforce planning, service development and business growth.
• Use performance data to identify opportunities for improvement.

Skills

People management

Leadership

KPI management

Data-driven decisions

Stakeholder management

Process improvement

Workforce planning

Job description

🏡 Hybrid: 3 days office / 2 days remote

We are seeking an experienced Healthcare Operations Manager to join a growing healthcare organisation that provides clinical pharmacy and prescribing support services to GP practices and NHS partners.

As Operations Manager, you will oversee the day-to-day running of these services, ensuring teams are well managed, performance targets are achieved and high standards of service delivery are maintained.

You will be responsible for leading and developing teams, monitoring KPIs, improving operational processes and building strong relationships with healthcare partners.

This is an operational management position, not a clinical pharmacist role, so a pharmacy qualification is not required.

We welcome applications from experienced managers within pharmacy, primary care and wider healthcare settings, including nursing homes and residential care services, who can demonstrate strong leadership, operational management and performance improvement experience.

🔹 The Role:

✅ Oversee day-to-day clinical and non-clinical operations

✅ Lead, manage and develop high-performing teams

✅ Monitor KPIs and drive operational improvements

✅ Ensure quality, compliance and governance standards are maintained

✅ Build strong relationships with clients and stakeholders

✅ Support workforce planning, service development and business growth

✅ Use performance data to identify opportunities for improvement

🔹 What We're Looking For:

✔️ Proven operations or service management experience within healthcare or a related setting

✔️ Strong people management and leadership skills

✔️ Experience managing KPIs and delivering measurable results

✔️ Understanding of primary care structures and PCNs

✔️ Confident using data and reporting to improve performance

✔️ Experience within pharmacy, primary care or wider healthcare settings is highly desirable

🎁 What's on Offer?

⭐ Salary of £50,000 – £60,000

⭐ Hybrid working – 2 days from home

⭐ Additional leave

⭐ Opportunity to join a growing healthcare organisation

We are also interested in hearing from experienced managers within nursing homes, care homes and other healthcare environments, who have held job titles such as: Healthcare Operations Manager, Primary Care Operations Manager, Pharmacy Operations Manager, Healthcare Service Delivery Manager, GP Practice Manager, Clinical Operations Manager, Care Home Operations Manager, Regional Care Manager, Nursing Home Manager.