Operations Manager

NHS Jobs; Oxford; Hybrid; GBP 58,000 - 62,000; Full time

Benefits offered by this job

Wellness Support

Recognition & Rewards

Discounts & Perks

Sustainability Perks

Flexible Working

Job summary

Cora Health in Oxfordshire is seeking an experienced Operations Manager to lead service delivery across a multisite portfolio. You will drive performance against KPIs, support clinical and corporate teams, and ensure safe, patient-centred care across community services.

You will analyse data to inform improvements, mentor staff, and build strong relationships with commissioners and partners. This permanent, full-time role offers hybrid working and a competitive salary within NHS-linked community

Qualifications

• Experience in an operational management role, ideally within healthcare or a similar regulated environment.
• Strong understanding of performance management, KPIs, and service delivery.
• Experience leading and developing teams, with a people-focused leadership style.
• Ability to analyse data and translate insights into action.
• Excellent stakeholder management and communication skills.
• Desirable NHS or community healthcare experience.
• Desirable multi-site or geographically dispersed services experience.
• Desirable service transformation, pathway redesign, or mobilisation knowledge.

Responsibilities

• Lead and manage service delivery across your portfolio, ensuring performance against KPIs, quality standards, and contractual requirements.
• Monitor and analyse service performance, identifying opportunities to improve efficiency, access, and patient outcomes.
• Support and develop teams, creating a positive, high-performing culture.
• Drive continuous improvement initiatives, supporting pathway optimisation and service transformation.
• Build strong relationships with internal teams, commissioners, and system partners to ensure collaborative and effective service delivery.

Skills

Operational leadership

Performance management

People leadership

Stakeholder management

Data analysis

Communication

Job description

Operations Manager £57,686 - £62,126 Oxfordshire Permanent, Full Time

Are you an experienced operational leader ready to drive performance and service excellence in healthcare? Join us at Cora Health , where we're transforming community healthcare services on behalf of the NHS. As an Operations Manager, you'll play a key role in leading services, supporting teams, and ensuring we deliver high-quality, efficient, and patient-centred care.

As an Operations Manager, you'll be responsible for the day-to-day operational performance of your services, working closely with clinical and corporate colleagues to ensure safe, effective, and high-performing delivery. Here's a snapshot of what you'll be doing (full details are in the job description):

• Operational Leader - Lead and manage service delivery across your portfolio, ensuring performance against KPIs, quality standards, and contractual requirements
• Performance Driver - Monitor and analyse service performance, identifying opportunities to improve efficiency, access, and patient outcomes
• People Leader - Support and develop teams, creating a positive, high-performing culture where colleagues can thrive
• Service Improver - Drive continuous improvement initiatives, supporting pathway optimisation and service transformation
• Stakeholder Partner - Build strong relationships with internal teams, commissioners, and system partners to ensure collaborative and effective service delivery

About You

• Experience in an operational management role, ideally within healthcare or a similar regulated environment
• Strong understanding of performance management, KPIs, and service delivery
• Experience leading and developing teams, with a people-focused leadership style
• Ability to analyse data and translate insights into action
• Excellent stakeholder management and communication skills
• A solutions-focused approach with the ability to manage competing priorities
• Desirable (but not essential): Experience working within NHS or community healthcare services
• Desirable (but not essential): Experience managing multi-site or geographically dispersed services
• Desirable (but not essential): Experience in service transformation, pathway redesign, or mobilisation
• Desirable (but not essential): Knowledge of healthcare governance and compliance requirements

What We Can Offer You

At Cora Health, we believe that investing in our people means better care for our patients.

Alongside a competitive salary, you'll enjoy:

• Wellness Support - Access to health and wellbeing resources including GP services, physiotherapy, and mental health support
• Recognition & Rewards - Annual awards, incentives, and colleague recognition events
• Discounts & Perks - Blue Light Card, Benefits Hub, and healthcare discounts
• Sustainability Perks - Cycle to Work scheme and electric car options
• Flexible Working - Hybrid working arrangements to support work-life balance

We are Cora Health

Cora Health is a leading provider of community healthcare services in the UK. We deliver MSK (musculoskeletal) services, diagnostics, day-case surgery, rehabilitation, podiatry, persistent pain management, mental health, orthopaedics, and rheumatology services. We're here to help people thrive - to get back to their best, or to find a new way forward.