Operations Manager

Shepherd Stubbs; Bedford; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A professional organization in the legal sector is seeking an experienced Operations Manager to oversee the Control Room and Field Team in Bedford. Responsibilities include mentoring staff, ensuring compliance with safety standards, and managing equipment. Candidates should possess strong leadership, communication skills, and the ability to work under pressure. The role offers a hybrid working model with various benefits, including a bonus scheme and structured training.

Benefits

Bonus scheme

Hybrid working - field, office, home

Home office equipment provided

Structured training and mentoring programme

Pool car or mileage allowance

Workplace pension scheme

Sick pay scheme

Holidays - 25 +1 day per year to max 30

Qualifications

• Experience in managing teams and performance in a professional setting.
• Full UK driving licence with a clean DBS record.
• Ability to work under pressure with strong organizational skills.

Responsibilities

• Mentor and train the team while promoting continuous improvement.
• Set objectives and ensure safety compliance.
• Manage company equipment and data protection.

Skills

Confident communications

Leadership skills

IT literate

Physically capable

Methodical

Initiative & resilience

Job description

Operations Manager | Bedfordshire | £45,000 - £60,000 | Hybrid - Field, Office, Home

Summary

Our client a professional, well established and widely respected company operating in the legal sector and collaborating with local authorities and the general public, seeks an experienced Operations Manager to manage the Control Room and the Field Team. The role also involves promoting the company, monitoring competitors, ensuring cost-effective delivery, and producing clear, concise written reports. You should be solutions-driven, able to improve processes, assess outcomes and implement practical improvements.

Key Responsibilities

• Mentoring, training and managing the performance of the team whilst building a culture of continuous improvement
• Objective setting, ensuring safety and compliance with company standards
• Managing diversity and cultural considerations
• Managing Company equipment, Data Protection and business records

Key Qualities

• Confident communications - written, verbal, negotiations, conflict management
• Leadership skills including HR and People skills
• Physically capable, professional in appearance, committed to learning and accountable for personal performance while coaching others
• Initiative & resilience
• Methodical & ability to work under pressure
• IT literate - M/S and business systems
• Clean DBS record, full UK driving licence (maximum three points)
• Flexibility to travel across England and Wales and work irregular hours

Benefits

• Bonus scheme
• Hybrid working - field, office, home
• Home office equipment provided
• Structured training and mentoring programme
• Pool car or mileage allowance
• Workplace pension scheme
• Sick pay scheme
• Holidays - 25 +1 day per year to max 30