Operations & Logistics Manager

JAM Recruitment Ltd; Walsall; On-site; GBP 40,000 - 45,000; Full time

Job summary

Pertemps Black Country Perms is recruiting an experienced Operations & Logistics Manager to lead a busy warehouse and fulfilment operation in Walsall. The role is full-time and permanent, offering a salary up to £40,000, dependent on experience, with clear ownership of daily activities and a drive for efficiency.

You will coordinate warehouse, transport and fulfilment functions, lead the team effectively, and drive operational improvements to support future growth.

Qualifications

• Experience managing warehouse, logistics, distribution or operational teams.
• Good knowledge of inventory management and stock control.
• Experience coordinating transport operations and third-party logistics providers (3PL).
• Practical understanding of health and safety in warehouse/logistics settings.
• Experience with ERP, warehouse management or logistics systems.

Responsibilities

• Oversee day-to-day running of the warehouse, transport and logistics operation, ensuring orders go out accurately and on time.
• Lead and support the operational team, clarifying priorities and performance expectations.
• Monitor stock and inventory, ensuring goods are received, stored, picked and dispatched accurately.
• Collaborate with internal teams and external transport providers to plan deliveries and resolve issues.
• Lead health and safety across the operation and maintain safe, compliant practices.
• Use KPIs to monitor performance and identify areas for improvement.
• Identify and implement more efficient ways of working to support business growth.

Skills

Warehouse management

Inventory management

ERP / WMS systems

KPIs & performance

Health & safety

Tools

ERP systems

WMS software

Transport coordination tools

Job description

Pertemps Black Country Perms is seeking an experienced Operations & Logistics Manager to lead a busy warehouse and fulfilment operation in Walsall. This full-time, permanent position offers a salary up to £40,000, dependent on experience. Reporting to the Operations Director, you will take ownership of daily activities, ensuring customers receive correct products promptly. The role combines hands‑on leadership with process improvement, preparing the business for future growth. You will coordinate warehouse, transport, and fulfilment functions, lead the team effectively, and drive operational efficiency.

Ideal candidates will possess strong organisational skills, previous management experience within logistics, and a proactive approach to problem‑solving. This position provides significant responsibility and the chance to make a tangible impact on business performance.

Operations & Logistics Manager Walsall Full-Time, Permanent Up to £45,000 dependent on experience. We’re looking for an experienced Operations & Logistics Manager to take responsibility for a busy warehouse and logistics operation, ensuring customers receive the right products, in the right place and at the right time. It’s a role with plenty of ownership, combining hands‑on operational leadership with the opportunity to improve processes and help prepare the business for its next stage of growth. Reporting to the Operations Director, you’ll oversee the day‑to‑day operation, lead the team and make sure warehouse, transport and fulfilment activities work effectively together.

Your responsibilities will include:

• Oversee the day‑to‑day running of the warehouse, transport and logistics operation, making sure customer orders go out accurately and on time
• Lead and support the operational team, keeping everyone clear on priorities, expectations and what good performance looks like
• Keep a close eye on stock and inventory, making sure goods are received, stored, picked and dispatched accurately
• Work with internal teams and external transport providers to plan deliveries, solve issues and keep things moving
• Take the lead on health and safety across the operation, making sure equipment, processes and working practices remain safe and compliant
• Use KPIs to understand how the operation is performing, spotting issues early and putting improvements in place where needed
• Look for better, simpler ways of working, improving efficiency and ensuring the operation can support the continued growth of the business

What we’re looking for:

• Previous experience managing warehouse, logistics, distribution or operational teams
• Good knowledge of inventory management and stock control
• Experience coordinating transport operations and ideally third-party logistics providers
• A practical understanding of health and safety within a warehouse or logistics setting
• Experience working with ERP, warehouse management or logistics systems
• Confidence using KPIs and operational information to manage performance and make improvements

You’ll be someone who is organised, approachable and comfortable taking ownership. You’ll enjoy solving problems, improving the way things work and leading a team, while keeping customer service and operational standards front of mind.

If you have a strong background in operations, warehousing, logistics or distribution and are looking for a role where you can have genuine influence as a business grows.