Warehouse & Logistics Operations Leader

Pertemps Black Country Perms; Walsall; On-site; GBP 41,000 - 50,000; Full time

Job summary

Pertemps Black Country Perms based in Walsall is seeking an experienced Operations & Logistics Manager to lead a busy warehouse and fulfilment operation. You’ll ensure orders are processed accurately, on time and aligned with customer expectations, while driving improvements across processes and efficiency.

You’ll report to the Operations Director, manage the day-to-day team, coordinate warehouse, transport and stock, and champion safety and KPI-driven performance as the business grows.

Qualifications

• Previous experience managing warehouse, logistics, distribution or operational teams.
• Good knowledge of inventory management and stock control.
• Experience coordinating transport operations and ideally third-party logistics providers.
• Practical understanding of health and safety in warehouse/logistics.
• Experience with ERP/WMS warehouse management or logistics systems.
• Ability to use KPIs to manage performance and drive improvements.

Responsibilities

• Oversee day-to-day warehouse, transport and logistics operation to ensure on-time orders.
• Lead and support the operational team, clarifying priorities and performance expectations.
• Monitor stock and inventory; ensure goods are received, stored, picked and dispatched accurately.
• Coordinate with internal teams and external transport providers to plan deliveries.
• Take the lead on health and safety across the operation.
• Use KPIs to understand performance and implement improvements.
• Identify efficiency improvements to support the business growth.

Skills

Warehouse management

Inventory management

Transport coordination

Health and safety

ERP/WMS experience

KPI-based performance management

Tools

ERP/WMS software

Job description

Pertemps Black Country Perms based in Walsall is seeking an experienced Operations & Logistics Manager to lead a busy warehouse and fulfilment operation. You’ll ensure orders are processed accurately, on time and aligned with customer expectations, while driving improvements across processes and efficiency.

You’ll report to the Operations Director, manage the day-to-day team, coordinate warehouse, transport and stock, and champion safety and KPI-driven performance as the business grows.