Warehouse and Logistics Operations Manager

JM&Co. Recruitment Ltd; Silverstone; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

20 days leave

Company pension

Sick pay

Free on-site parking

Kitchen facilities

Company events

Job summary

JM&Co. Recruitment Ltd's client, a rapidly growing consumer goods business with a strong online and retail presence, is seeking an experienced Warehouse & Logistics Operations Manager to own the UK and European warehouse, inventory, fulfilment and international logistics operations.

This hands-on leadership role requires guiding a warehouse team, improving processes, maintaining stock accuracy and vendor coordination, and ensuring on-time dispatch across online marketplaces, B2B and

Qualifications

• Experience leading a warehouse or fulfilment team.
• Strong inventory management and stock-control knowledge.
• Experience with warehouse management or ERP systems.

Responsibilities

• Manage the day-to-day running of the warehouse.
• Lead, support and develop the warehouse team.
• Ensure orders are picked, packed and dispatched accurately and on time.
• Maintain accurate stock records within the ERP system.
• Investigate and resolve stock discrepancies.
• Oversee cycle counts, stock takes and inventory reconciliations.
• Coordinate UK, European and international shipments.
• Work with freight forwarders, customs agents and courier partners.
• Oversee fulfilment across online marketplaces, B2B and European customers.
• Monitor courier, warehouse and shipment performance.
• Maintain operational procedures, training guides and warehouse documentation.
• Identify and implement continuous improvements across the operation.
• Ensure health and safety procedures and company policies are followed.

Skills

Team leadership

Inventory management

Problem-solving

Attention to detail

Organisational skills

Tools

ERP system

WMS software

Freight/shipping documentation

Job description

Our client, a rapidly growing consumer goods business with a strong online and retail presence, is seeking an experienced Warehouse & Logistics Operations Manager to take ownership of its warehouse, inventory, fulfilment and international logistics operations. This is a hands-on management role for someone who is equally comfortable leading a team, improving processes and supporting day-to-day warehouse activity. The successful candidate will play a key role in improving stock accuracy, strengthening operational processes and supporting continued growth across the UK and Europe.

Warehouse & Logistics Operations Manager – Key Responsibilities

• Manage the day-to-day running of the warehouse
• Lead, support and develop the warehouse team
• Ensure orders are picked, packed and dispatched accurately and on time
• Maintain accurate stock records within the company's ERP system
• Investigate and resolve stock discrepancies
• Oversee cycle counts, stock takes and inventory reconciliations
• Improve warehouse layouts, stock locations and storage processes
• Coordinate UK, European and international shipments
• Work with freight forwarders, customs agents and courier partners
• Oversee fulfilment across online marketplaces, B2B and European customers
• Monitor courier, warehouse and shipment performance
• Maintain operational procedures, training guides and warehouse documentation
• Identify and implement continuous improvements across the operation
• Ensure health and safety procedures and company policies are followed

Warehouse & Logistics Operations Manager – Candidate Profile

• The successful candidate will ideally have:
• Previous experience as a Warehouse Manager, Logistics Manager or similar
• Forklift Truck (FLT) experience (ideally counterbalance and stacker)
• Experience leading a warehouse or fulfilment team
• Strong inventory management and stock-control knowledge
• Experience using warehouse management, stock-control or ERP systems
• Experience coordinating international shipments and shipping documentation
• Good knowledge of freight, courier and customs processes
• Strong organisational and problem-solving skills
• Excellent attention to detail
• Confidence using Microsoft Excel
• A hands-on and practical approach to management
• Experience with online marketplace fulfilment, consumer goods, serial-controlled stock or European logistics would be advantageous.

Warehouse & Logistics Ops Manager – Package

• Salary up to £40,000 per annum (DOE)
• 20 days' annual leave plus bank holidays
• Company pension
• Sick pay
• Free on-site parking
• Kitchen facilities with refreshments available
• Company events and social activities
• Career progression opportunities
• Salary reviews and annual bonus potential
• Time off in lieu for additional hours worked during peak periods

This is an excellent opportunity to join a successful and growing business where you will have the autonomy to improve warehouse operations, strengthen inventory controls and build a team capable of supporting future growth.