Operations Manager

Executive-Network-Group; Cleckheaton; On-site; GBP 45,000 - 55,000; Full time

Job summary

Executive-Network-Group is seeking an experienced Operations Manager to lead day-to-day warehouse and transport operations. You will balance hands-on leadership with longer-term development, support teams, improve systems and promote modern working practices.

The role focuses on safe, efficient operations across goods-in, despatch, stock control and transport, with KPI driven performance, data reporting, and the rollout of Microsoft Dynamics 365. Competitive salary up to £50,000 plus benefits.

Qualifications

• Experience leading warehouse/logistics operations.
• Strong leadership and people management skills.
• Experience with ERP systems, preferably Dynamics 365.
• Data-driven with KPI and reporting capabilities.

Responsibilities

• Lead and coordinate daily warehouse and transport activities.
• Plan labour and resources to meet demand.
• Maintain productivity, efficiency and service levels.
• Drive KPI achievement with data and reporting tools.
• Identify root causes and implement corrective actions.
• Support continuous improvement across processes.
• Lead adoption of new systems and digital tools.
• Ensure health and safety, and maintain site standards.
• Coach and develop operational teams and manage performance reviews.

Skills

Leadership

People management

Analytical thinking

Communication

Time management

Education

IOSH qualification

CMI leadership qualification

Tools

Microsoft Dynamics 365

Job description

We are looking for an experienced Operations Manager to lead day-to-day warehouse and transport operations, driving strong performance, high standards and continuous improvement across the department. This is a hands-on leadership role for someone who can balance daily delivery with longer-term development, supporting teams, improving systems and helping to modernise working practices.

You will be responsible for the effective running of operational activity across goods-in, despatch, stock control and transport. Working closely with senior management, you will ensure resources are deployed effectively, service levels are maintained and operational targets are achieved in a safe, structured and sustainable way.

A key part of the role will be to lead performance through data, KPIs and reporting, while also identifying opportunities to improve efficiency, reduce waste and strengthen overall ways of working. You will also play an important role in supporting system adoption, including the rollout of Microsoft Dynamics 365 and related digital processes.

Role: Operations Manager

Salary: up to £50,000 per annum + benefits

Location: West Yorkshire

• Lead and co-ordinate daily operational activity across warehouse and transport functions.
• Plan labour and resource allocation to meet business demand.
• Maintain high levels of productivity, efficiency and service performance.
• Drive KPI achievement and monitor performance using data and reporting tools.
• Identify root causes of issues and implement practical corrective actions.
• Support continuous improvement initiatives across operational processes.
• Lead the adoption of new systems, workflows and digital tools.
• Ensure compliance with health and safety legislation, company policies and ISO standards.
• Maintain safe working practices, equipment standards and site housekeeping.
• Lead, coach and develop operational teams.
• Set clear objectives, carry out performance reviews and support staff development.
• Manage attendance, conduct and employee relations matters in line with policy.
• Support cost control, budget awareness and waste reduction.

• Experience in warehouse or logistics operations.
• Strong leadership and people management skills.
• Good understanding of health and safety requirements.
• Experience working with ERP systems, ideally Microsoft Dynamics 365.
• Strong analytical and problem-solving ability.
• A proactive approach to change and continuous improvement.
• Excellent communication, organisation and time management skills.
• A collaborative, accountable and performance-focused leadership style.
• IOSH qualification preferred.
• Management or leadership qualification such as CMI desirable.Lean or Six Sigma experience would be an advantage

We are looking for an Operations Manager who is proactive, resilient and comfortable leading operational change. You will be data-driven, hands-on and committed to building a positive, high-performing team culture.

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