Operations Leader: Drive Fulfilment Excellence

Amazon; Tilbury; On-site; GBP 60,000 - 90,000; Full time

Job summary

Amazon UK Services Ltd. in Tilbury is seeking an Operations Manager to lead a team of Area Managers and develop the operational plan that drives safety, quality and productivity on site.

You will analyse shift performance, mentor managers, and collaborate with HR, Finance, Health and Safety, and Security to raise site performance and prepare for demand. This role blends hands-on leadership with strategic initiatives.

Qualifications

• Bachelor's degree, or Master's degree in management, business administration, economics, engineering, marketing.
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
• Speak, write, and read fluently in English, and have the ability to take direction in English.
• Experience using data to make business decisions and manage training efforts.

Responsibilities

• Manage and develop a team of Area Managers.
• Lead operational teams, deal with issues, and positively impact site performance.
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence.
• Work closely with other support teams, including HR, Finance, Health and Safety, and Security.
• Design and deliver initiatives across the sites to improve operational performance.

Skills

Stakeholder management

English fluency

Data-driven decisions

Communication

Education

Bachelor's or Master's in management/Business/Economics/Engineering/Marketing

Tools

MS Office (Word, Excel, Outlook)

SQL

Job description

Amazon UK Services Ltd. in Tilbury is seeking an Operations Manager to lead a team of Area Managers and develop the operational plan that drives safety, quality and productivity on site.

You will analyse shift performance, mentor managers, and collaborate with HR, Finance, Health and Safety, and Security to raise site performance and prepare for demand. This role blends hands-on leadership with strategic initiatives.