Operations Lead: Cleaning Services & Workforce Planning

OAKTREE CONSULTING; Penarth; On-site; GBP 30,000 - 45,000; Full time

Job summary

OAKTREE CONSULTING is looking for an Operations Manager in Penarth to oversee cleaning staff, conduct interviews, and manage schedules. The ideal candidate will have 2-5 years of operations experience and strong interpersonal skills.

This role involves collaborating with the Sales team for tenders and handling client site visits to secure engagements. Strong communication and independent management capabilities are essential for success.

Qualifications

• 2 - 5 years of operations experience required.
• Strong interpersonal and communication skills needed.
• Ability to work independently and manage multiple priorities is essential.

Responsibilities

• Conduct hiring and interviews for cleaning staff.
• Plan and manage cleaner schedules for optimal coverage.
• Assign and oversee cleaning jobs for the team.
• Attend client site visits to present services.
• Manage performance issues and offboard underperforming staff.
• Resolve escalated client concerns.
• Collaborate with the Sales team for large tenders and quotations.
• Ensure sufficient manpower for cleaning contracts.
• Work closely with the Department Head to improve processes.

Skills

Operations Experience

Interpersonal Skills

Communication Skills

Independent Work

Multi-tasking

Job description

Government officials will NEVER ask you to transfer money or disclose bank log-in details over a phone call. Call the 24/7 ScamShield Helpline at 1799 if you are unsure if something is a scam.

OAKTREE CONSULTING

Typically Replies in 30 Days

Operations Executive(Cleaning Industry)

MCF-2026-1060588

PENINSULA PLAZA, 111 NORTH BRIDGE ROAD 179098

Permanent, Full Time

Non-executive

1 year exp

Others

$3,000 to $4,200 Monthly 30 applications Posted 22 Jun 2026 Closed on 22 Jul 2026

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Add these skills if you have them

Supervising Cleaners

Microsoft Excel

Cleaning Service

Client Complaints

Interpersonal Skills

Client Visiting

Operations Management

Maintenance Planning and Scheduling

Responsibility

Biopharmaceuticals

Able To Work Independently

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