Operations Executive

Alipay+; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading mobile payment platform is seeking a Marketing Manager to enhance user engagement in the UK. This role involves planning and maintaining the marketing infrastructure, managing brand materials, and executing innovative campaigns. Candidates should have 3-5 years of experience in fintech and a strong command of both Mandarin and English to be effective in this dynamic marketing environment.

Qualifications

• 3-5 years of relevant experience in a technology, payment, or fintech company.
• Bilingual proficiency in Mandarin Chinese and English.
• Familiarity with tech products and payment platforms.

Responsibilities

• Plan, design, and maintain marketing platform.
• Oversee brand POSM including logistics and stock management.
• Generate and execute marketing campaigns for the UK market.

Skills

Project Management

Communication Skills

Retail Insight

Technical Proficiency

Marketing Experience

Tools

Photoshop

InDesign

Excel

PowerPoint

Word

Job description

Company Overview:

Alipay+, a leading mobile payment platform, is part of Ant International, a global financial technology company. Ant International is headquartered in Singapore, with an office in London located in Tower Hill.

Responsibilities:

• Plan, design, and maintain the Alipay UK marketing platform to drive user engagement and increase platform traffic.
• Oversee brand POSM, including stock management, design coordination, and delivery logistics.
• Collaborate closely with internal teams—including middle-office, product, UED, and customer care— to align and execute business initiatives and marketing strategies.
• Build and maintain strong relationships with external business partners and vendors to implement campaigns and projects effectively.
• Conduct regular visits to key merchants and commercial areas to ensure an optimal Alipay in-store presence, deliver staff training, and collect real-time feedback.
• Generate innovative ideas and execute marketing campaigns specifically for the UK market.
• Complete individual tasks within the larger marketing plan as assigned.

Requirements and Skills:

• Experience: 3-5 years of work experience in a technology, payment, or fintech company, or in a related role; previous experience in tech or fintech is highly preferred.
• Industry Knowledge: Familiarity with tech products and payment platforms is a strong advantage.
• Retail Insight: A good understanding of the UK retail and luxury markets; existing connections within these sectors are a valuable bonus.
• Communication Skills: Strong professional communication and writing skills in both Mandarin Chinese and English.
• Project Management: Excellent project management abilities, including time management and organisational skills.
• Technical Proficiency: Advanced computer skills, including proficiency in Excel, PowerPoint, and Word.
• Marketing Experience: Previous experience in digital or online marketing and operations is beneficial.
• Design Skills: Experience with design software (e.g., Photoshop, InDesign) is beneficial.

Work Environment:

This position is based in our London office at Tower Hill, with an expectation of three office days per week.

Contract length: 12 Months

Job type: Fixed Term Contract

Schedule: Monday to Friday

Candidates must be legally authorised to work in the United Kingdom and possess native or bilingual proficiency in Mandarin. The role requires a minimum of three years of relevant experience in a related position.