Operations Director - Delivery Lead

TN United Kingdom; London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic Operations Director to lead a transformative science facility project in London. This role involves overseeing large-scale public sector projects, ensuring compliance with health and safety regulations, and managing diverse teams. The ideal candidate will possess advanced project management skills, a strong commercial acumen, and a proven track record in delivering complex projects. Join a forward-thinking company that values safety, integrity, and the development of its people. This opportunity offers flexibility and the chance to make a significant impact in a highly regulated environment.

Qualifications

• Proven experience in delivering large, complex projects.
• Advanced understanding of project management practices and methodologies.

Responsibilities

• Lead the delivery of a new science facility project.
• Ensure compliance with safety, quality, and budget standards.

Skills

Project Management

Construction Methodologies

Budget Management

Risk Management

Communication Skills

Problem Solving

Stakeholder Management

Health and Safety Compliance

Education

Membership of RICS, CIOB, APM, ICE

Job description

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Operations Director - Delivery Lead, London

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Client:

Mace

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

39106dddb79c

Job Views:

12

Posted:

01.05.2025

Expiry Date:

15.06.2025

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Job Description:

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our

Within our construct business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

The project:

Mace has been appointed to a complex, 10 to 15 year, multi-billion pound programme to redevelop a science campus in the London / South East area.

We are the Delivery Partner, carrying out a similar role to CLM for the London 2012 Olympics, delivering design and construction of enabling, infrastructure and building projects in a live environment on a site of national importance maintaining logistics and operations with technical and construction partners.

Our client is looking to transform their campus and how they operate while maintaining a world-class science and research capability, retaining and developing specialist expertise, in a collaborative and health and safety conscious way.

Mace is looking for a Project Director to lead the delivery of a new Science facility. Currently in RIBA3 design stage, with the appointment of a Two Stage D&B Contractors in progress, the project director will lead through design development, procurement and into construction delivery ensuring an affordable, licensable and deliverable solution. They will lead and integrate a team across all functions, including the technical partner and main contractor(s).

Working from the site in Surrey and in offices in London, with some flexible working from home as appropriate, candidates will need to have experience of large scale Public Sector project delivery, ideally in a highly regulated environment and/or a delivery partner model, managing through design and construction. Experience of delivery of science and high containment solutions is highly desirable.

Our values shape the way we construct and define the people we want to join us on our journey, they are:

Safety first - Going home safe and well:

• You will be a leading advocate of Mace's value of Safety First, and be accountable for leading and maintaining exceptional safety, quality, cost, programme, sustainability and project compliance standards.
• You will possess advanced technical expertise in local Health and Safety rules and regulations relevant to project portfolio.
• You will champion a diverse and inclusive working environment, and understand the importance of the wellbeing of the people you manage.
  
• You will lead the delivery of key assignments and defined business areas, providing strategic direction and monitoring delivery aligned with overall vision and objectives.
• You will be the relationship owner and primary contact for Mace executive team engagement, and responsible for ensuring efficient governance to achieve our strategic priorities.
• You will be responsible for key client relationship management, including generating live prospects and leads.
  

Integrity - Always do the right thing:

• You will have full budgetary oversight and ensure operations are fiscally and ethically viable, and meet organisational and legislative compliance obligations.
• You will directly influence long term development of strategy for a function or Business Unit (BU), creating a sustainable business future.
• You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values.

Create opportunity for our people to excel:

• You will mentor, coach, and develop your project team and provide an environment to share knowledge and experience.
• You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace Group, the Centres of Excellence, Mace Way Control Centre and Knowledge Hub.
• You will use your network to identify talent, lead recruitment, and manage the development, retention and mobility of people, and support our people to achieve their highest potential.

You’ll need to have:

• Proven experience and track-record for procuring and delivering large or complicated projects and teams.
• Advanced technical understanding of project management practices, construction methodologies, sequencing and logic.
• Full budgetary oversight (profit plan and fee structure).
• Advanced risk & opportunity management / practitioner.
• Highly effective communicator/presenter.
• Exceptional problem solving and analytical skills across estimating, scheduling, procurement, contract administration, financial controls and reporting, across the project lifecycle.
• Contract literate to a good standard.
• Performance management to ensure a high performance culture is maintained.

You’ll also have:

• Membership of RICS, CIOB, APM, ICE or equivalent demonstrable professional or personal development.
• Extensive experience in the successful delivery phase of projects and programmes in a highly regulated sector, preferably scientific facilities with high containment laboratories.
• Deep property or infrastructure project management expertise.
• Strong commercial and financial acumen.
• Leadership and management experience of large, diverse teams.
• Experience of managing relationships with key senior stakeholders.
• Knowledge of how carbon and sustainability considerations will shape the outlook of the projects you are working on.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.