Operations Coordinator (Hospitality £35K)

Honeycomb; Belfast City District; On-site; GBP 32,000 - 39,000; Full time

Job summary

Honeycomb is recruiting an Operations Coordinator for a luxury hospitality client in Belfast. The role blends guest service, administrative duties, and hands-on operations to ensure a seamless guest experience and smooth day-to-day running.

The ideal candidate has hospitality experience, a positive attitude, and confidence liaising with stakeholders daily. Shifts vary (9-5, 12-8, 1-9) with a salary of £35,000 per annum.

Qualifications

• Experience in hospitality or customer service roles.
• Ability to manage bookings and administration tasks.
• Proactive liaising with housekeeping and various stakeholders.

Responsibilities

• Provide exceptional guest service and seamless communication throughout the stay.
• Update and manage booking information accurately.
• Coordinate with housekeeping to maintain high cleanliness standards.
• Support day-to-day operations and frontline guest experiences.

Skills

Customer service

Administration

Stakeholder liaison

Hospitality experience

Job description

Honeycomb is delighted to be working with our client, a luxury hospitality provider, to recruit for an Operations Coordinator on a permanent basis. This is an exceptional opportunity to work within a high-end establishment which values customer experience above all else. The business is situated in a prime Belfast location and no expense has been spared to set the property apart from all other businesses on the market.

The role of Operations Coordinator is a dynamic hospitality role which incorporates customer service, administration and a hands‑on approach to the day to day running of the business. You will ensure guests receive a seamless service and effective communication at every part of their stay. You will update booking information and be on hand to provide advice/suggestions to guests when required. You will work closely with the housekeeping team to maintain the high standard of cleanliness expected throughout the building, and be proactive in identifying areas for improvement.

The right person for this role will be a hospitality professional, with experience ideally gained from within a residential/hotel setting. You will posses a positive attitude and be confident in liaising with various stakeholders daily. Whilst hotel experience is preferable, experience gained from within restaurants/tourism will also be considered.

The package for this role is a highly attractive salary of £35,000 per annum. Due to the nature of the business, the role requires a variation in hours, covering 9-5, 12-8 and 1-9 across a variety of days. Full details can be discussed with Honeycomb, however the shifts are split amongst the team and hours are varied.

If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss.

Honeycomb is committed to providing equality of opportunity to all.