Luxury Hospitality Ops Coordinator: Guest Experience Lead

Honeycomb; Belfast City District; On-site; GBP 32,000 - 39,000; Full time

Job summary

Honeycomb is recruiting an Operations Coordinator for a luxury hospitality client in Belfast. The role blends guest service, administrative duties, and hands-on operations to ensure a seamless guest experience and smooth day-to-day running.

The ideal candidate has hospitality experience, a positive attitude, and confidence liaising with stakeholders daily. Shifts vary (9-5, 12-8, 1-9) with a salary of £35,000 per annum.

Qualifications

• Experience in hospitality or customer service roles.
• Ability to manage bookings and administration tasks.
• Proactive liaising with housekeeping and various stakeholders.

Responsibilities

• Provide exceptional guest service and seamless communication throughout the stay.
• Update and manage booking information accurately.
• Coordinate with housekeeping to maintain high cleanliness standards.
• Support day-to-day operations and frontline guest experiences.

Skills

Customer service

Administration

Stakeholder liaison

Hospitality experience

Job description

Honeycomb is recruiting an Operations Coordinator for a luxury hospitality client in Belfast. The role blends guest service, administrative duties, and hands-on operations to ensure a seamless guest experience and smooth day-to-day running.

The ideal candidate has hospitality experience, a positive attitude, and confidence liaising with stakeholders daily. Shifts vary (9-5, 12-8, 1-9) with a salary of £35,000 per annum.