Customer Ops Coordinator: Order Fulfillment

Consortium Professional Recruitment Ltd; Hull and East Yorkshire; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Training programme

Leadership development

Job summary

Consortium Professional Recruitment Ltd is seeking a Customer Operations Coordinator in Hull to own the customer order journey from award through delivery and invoicing. You will work across sales, supply chain, and logistics to ensure smooth delivery and a positive customer experience.

The role requires strong organisation, attention to detail and excellent communication. Office-based, full-time position with a focus on building relationships and proactive problem-solving.

Qualifications

• Experience in customer service, order management or logistics in a fast-paced setting.
• Strong organisational skills with attention to detail.
• Clear written and verbal communication and customer-focused approach.
• Proactive problem solving and cross-team collaboration.
• Experience with CRM/ERP systems such as Salesforce or SAP is advantageous.

Responsibilities

• Own the customer order journey from award to delivery and invoicing.
• Coordinate with sales, supply chain and logistics to ensure on-time delivery.
• Manage multiple priorities while maintaining accuracy.
• Resolve customer queries regarding products, pricing, and deliveries.
• Build and maintain positive relationships with customers and internal teams.

Skills

Customer service

Order management

Logistics coordination

CRM/ERP systems

Microsoft Office

Tools

Salesforce

SAP

Job description

Consortium Professional Recruitment Ltd is seeking a Customer Operations Coordinator in Hull to own the customer order journey from award through delivery and invoicing. You will work across sales, supply chain, and logistics to ensure smooth delivery and a positive customer experience.

The role requires strong organisation, attention to detail and excellent communication. Office-based, full-time position with a focus on building relationships and proactive problem-solving.