Operations Coordinator

Hales Group; Diss; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Flexible working

28 days holiday

Perks scheme

Auto enrolled pension

Life cover

On-site parking

Modern building

Job summary

Hales Group are currently assisting a client in recruiting an Operations Coordinator. The role focuses on coordinating ship-to-ship and marine consultancy operations to ensure safe, efficient, and compliant project delivery worldwide. It offers a pathway for career growth within a supportive team.

The position is ideal for someone early in their career or seeking new opportunities. Benefits include hybrid working, a 37.5-hour week, and a temp-to-perm pathway with a competitive hourly rate.

Qualifications

• Team player and proactive with a drive for continuous improvement.
• Highly organised with excellent attention to detail and analytical skills.
• Strong IT and communication skills to support cross-functional operations.

Responsibilities

• Coordinate worldwide ship-to-ship and marine consultancy operations with safe, efficient delivery.
• Manage client inquiries, quotations, costings and support contract award processes.
• Organise offshore logistics including vessel scheduling, equipment mobilisation, travel and supplier coordination.

Skills

Team player

Proactive

Organised

Attention to detail

Strong IT skills

Communication skills

Job description

Hales Group are working with their client to assist them in finding an Operations Coordinator. With this role, you will be responsible for coordinating ship-to-ship and marine consultancy operations, ensuring the safe, efficient, and compliant delivery of projects worldwide. This is a varied and busy role, where accurate detail and resilience are beneficial.

This is an ideal opening for someone at the beginning of their career journey or someone looking for a new opportunity that can learn and grow within our supportive Team.

Additional benefits once enrolled permanently:

• Flexible working - WFH 1 day per week
• Holiday: 28 days per year plus bank holidays
• Access to a perks scheme offering a wide range of benefits and discounts
• Pension - Auto enrolled after completion of probationary period
• Company Life Cover Scheme which also provides access to a Smart Health Platform upon completion of probationary period.
• Fee onsite parking.
• Modern, light and clean building.
• Salary - £13.33 - £14.41 Per hour
• Hours - Monday to Friday | 8.30am - 5.00pm | 1 Hour Lunch | 37.5 Hours Total | Temp to Perm Opportunity
• On Call - 1 in 4 Evening and Weekends | Extra £200 Per Day for Saturday and Sunday

Duties Include:

• Coordinate worldwide ship-to-ship (STS) and marine consultancy operations, ensuring safe, efficient and compliant project delivery.
• Manage client enquiries, prepare quotations and costings, and support contract award processes.
• Organise offshore logistics, including vessel scheduling, equipment mobilisation, travel arrangements and supplier coordination.
• Liaise with clients, agents, vessel operators and internal teams to ensure smooth operational delivery and effective communication.
• Monitor vessel movements, weather conditions and operational risks, implementing contingency plans where required.
• Maintain accurate operational records, process documentation, prepare invoices and support cost control activities.
• Build and maintain strong client relationships, supporting business development and marketing initiatives.
• Ensure compliance with company procedures, industry regulations, QHSE standards and operational policies.
• Support audits, supplier management, personnel coordination and training activities to maintain operational readiness.
• Produce operational reports, drive continuous improvement initiatives and provide general support across the business.
• Goods receipting all purchase orders against invoices from each completed operation in accordance with the Purchasing Policy.
• Preparation of sales invoices and submission to client in a timely manner.
• Monitor costs of past and current operations to advise on possible increase in prices.
• Complete monthly close out procedures for all operational job files ensuring all actions are captured and to facilitate the completion of the monthly HSE statistics.
• Assist Accounts Team with any invoice queries or outstanding sales invoices.

The ideal candidate:

• Team player, able to collaborate effectively
• Proactive and driven, strives for continuous improvement
• Highly organised
• Excellent attention to detail and analytical skills
• Strong interpersonal and communication skills
• Able to work in a fast-paced environment
• Adaptable and resilient when under pressure
• Strong IT skills