Operations Coordinator: Drive Efficiency & Client Satisfaction

Adler & Allan; Brize Norton; On-site; GBP 18,000 - 24,000; Full time

Job summary

Adler and Allan Group is seeking an Operations Assistant to support Brize Norton’s division, focusing on efficient operation and customer service delivery. The role involves reporting progress, coordinating with sales, and ensuring programmes are planned and executed cost-effectively.

You will participate in management meetings, allocate trained resources to tasks, and drive KPI achievement while adhering to safety briefings and company policies.

Qualifications

• Experience in a dynamic office environment.
• Strong verbal and written communication skills.
• Ability to operate with initiative and without supervision.

Responsibilities

• Assist with promotion of operational and organisational success of Brize Norton.
• Liaise with customers and report job progress as required.
• Assist the operations team to plan, manage and execute works programmes efficiently and cost-effectively.
• Attend management meetings and participate in divisional operations as needed.
• Coordinate with sales staff to identify and satisfy customer requirements, including handover sheets.
• Be briefed on divisional capabilities and allocate trained resources to correct works.
• Meet KPIs and ensure employee participation in safety briefings (TBTs).
• Perform any tasks for which the operations assistant is requested by senior management.

Skills

Microsoft Office

Communication skills

Self-initiative

Teamwork

Job description

Adler and Allan Group is seeking an Operations Assistant to support Brize Norton’s division, focusing on efficient operation and customer service delivery. The role involves reporting progress, coordinating with sales, and ensuring programmes are planned and executed cost-effectively.

You will participate in management meetings, allocate trained resources to tasks, and drive KPI achievement while adhering to safety briefings and company policies.