Operations Assistant

Adler & Allan; Brize Norton; On-site; GBP 18,000 - 24,000; Full time

Job summary

Adler and Allan Group is seeking an Operations Assistant to support Brize Norton’s division, focusing on efficient operation and customer service delivery. The role involves reporting progress, coordinating with sales, and ensuring programmes are planned and executed cost-effectively.

You will participate in management meetings, allocate trained resources to tasks, and drive KPI achievement while adhering to safety briefings and company policies.

Qualifications

• Experience in a dynamic office environment.
• Strong verbal and written communication skills.
• Ability to operate with initiative and without supervision.

Responsibilities

• Assist with promotion of operational and organisational success of Brize Norton.
• Liaise with customers and report job progress as required.
• Assist the operations team to plan, manage and execute works programmes efficiently and cost-effectively.
• Attend management meetings and participate in divisional operations as needed.
• Coordinate with sales staff to identify and satisfy customer requirements, including handover sheets.
• Be briefed on divisional capabilities and allocate trained resources to correct works.
• Meet KPIs and ensure employee participation in safety briefings (TBTs).
• Perform any tasks for which the operations assistant is requested by senior management.

Skills

Microsoft Office

Communication skills

Self-initiative

Teamwork

Job description

Operations Assistant
Brize Norton
Permanent, full-time
Competitive salary plus benefits

The Operations Assistant is required to assist with and help to develop all aspects of the allocated division; this includes the entire operational function within the division to be most efficient and effective with commercial success being the focus.

More about the role:

• To assist with the promotion of the operational and organisational success of Brize Norton.
• Customer liaison and job progress reporting to any party as required.
• Assist the operational team to ensure all works programmes are planned, managed, and executed to promote maximum efficiency and be most cost effective whilst delivering excellent service to the company’s customers.
• Daily involvement in the assistance of the divisional operations, including attendance to management meetings as and when required.
• Liaison with sales staff identifying customer requirements and satisfying such requirements. This includes the handling of sales hand over sheets, both inbound and outbound.
• Be fully briefed on the divisional capability with regards to qualifications and be able to allocate the correctly trained resources to the correct works.
• Perform and meet KPI’s ensuring employee participation in TBT’s.
• Any task for which the operations assistant can undertake and requested by senior management.

Qualifications

• Previous experience of operating in a dynamic office environment.
• Strong computer skills, including all Microsoft office applications.
• Must be able to operate on own initiative without supervision.
• Excellent verbal and written communication skills and able to tailor such skills to any group of people.

About us:

At Adler and Allan Group, we're not just a company – we're environmental champions committed to protecting our planet while helping businesses thrive. We're a diverse, dynamic team dedicated to providing top-tier environmental, energy and water infrastructure services across the UK. Our mission is clear: safeguarding the environment, minimising operational disruptions, and supporting sustainability goals for our valued clients.

Additional Information

Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin.If you require any support with your application, whatever the circumstance, please let us know.