Operations Coordinator: Deliveries & Installations Lead

Stewart Johnson Partners Limited; Ashford; Presencial; GBP 27.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

No weekend working

Supportive and friendly team

Long-term career opportunity

Varied role with responsibility

Descripción de la vacante

Stewart Johnson Partners Limited in Ashford, England, invites applications for an Operations Coordinator to join a busy operations team. You will own customer orders from enquiry to completion, coordinating deliveries, installations and project milestones while keeping customers informed throughout.

The role requires strong organisational and communication skills, the ability to prioritise in a fast-paced environment, and a proactive problem-solving approach.

Formación

• Experience in Customer Service or Operations roles.
• Excellent organisational skills and attention to detail.
• Outstanding communication and relationship-building abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient in MS Office (Excel, Word, Outlook).

Responsabilidades

• Coordinate deliveries, collections, relocations and installations for key customer accounts.
• Manage customer orders from enquiry through to successful completion.
• Liaise with customers throughout every stage of the order lifecycle, providing regular updates.
• Prepare quotations and process customer requests.
• Schedule work using internal systems and maintain accurate records.
• Coordinate third-party suppliers where required.
• Resolve operational issues quickly and implement effective solutions.
• Work closely with internal departments to ensure exceptional service delivery.
• Manage shared team mailboxes and customer enquiries.
• Ensure complete accuracy of documentation before submitting work to the accounts team.

Conocimientos

Customer service

Organisational skills

Communication

Multitasking

Problem solving

Customer focus

MS Office proficiency

Herramientas

Microsoft Office

Descripción del empleo

Stewart Johnson Partners Limited in Ashford, England, invites applications for an Operations Coordinator to join a busy operations team. You will own customer orders from enquiry to completion, coordinating deliveries, installations and project milestones while keeping customers informed throughout.

The role requires strong organisational and communication skills, the ability to prioritise in a fast-paced environment, and a proactive problem-solving approach.