Operations Coordinator

Confidential; Portsmouth; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days holiday plus Bank Holidays + X

Private Medical Insurance

Gym Allowance

Cycle to work scheme

App discount for wellness services

Pension Contribution 5%

Life Insurance 4 x salary

Annual Conference abroad

Parking

Hybrid working - 3 days in office, 2 @

Discretionary Bonus

Job summary

A global business consultancy in Portsmouth is seeking an Operations Coordinator fluent in German to provide logistical and administrative support for programs, ensuring client projects run smoothly.

The role is hybrid (3 days in office, 2 days at home) and requires German language proficiency, strong organisational skills, and experience with virtual meeting platforms. This is a great step into project management with development and growth opportunities.

Qualifications

• Administrative experience desirable with ability to juggle workload.
• Must be fluent in German both written and verbal.
• Experience using Zoom or Microsoft Teams.
• Experience in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
• Graduate education desirable.

Responsibilities

• Schedule workshops and Virtual Group Coaching sessions.
• Coordinate facilitators and coaches and maintain relationships with external facilitators.
• Upload and monitor new programs via in-house digital systems.
• Manage logistics for face-to-face workshops (IT shipping, printed materials, visa processing, hotel bookings).
• Assist finance with invoicing, purchase orders, expense validation, and credit control.
• Generate and assist with system and metrics reports.
• Support translation requests services.
• Set up and manage virtual sessions on Zoom and MS Teams.
• Provide in-session support (polls, break-out rooms, technical issues, document distribution).
• Support scheduling, training, and analytics for Operators in Europe.
• Contribute to post-session debriefs and process improvements for the Digital Operators team.
• Provide support via telephone, system, and email helpdesks.
• Work with client and internal teams to propose process improvements.
• Maintain accurate data in the ERP system.

Skills

German fluency

Administrative experience

Organised & analytical

Strong communication

Prioritisation & delegation

Virtual meeting platforms

Microsoft Office

Zoom

Microsoft Teams

Outlook

Excel

Word

PowerPoint

Education

Graduate education desirable

Tools

Zoom

Microsoft Teams

Outlook

Excel

Word

PowerPoint

Job description

Operations Coordinator - Fluent German Salary: 30,000

Based in Cosham, Portsmouth

Hybrid role: 3 days in office, 2 days at home

Are you looking to work for a company that offers development and growth in your role?

A global business consultancy is looking for a French-fluent Operations Coordinator to join a team based in Portsmouth. This role will involve providing logistical and administrative support for their programs to ensure clients' projects run smoothly. This is a great opportunity to develop a career in project management.

Fluent German is essential for this role - both written and spoken

Duties Include

• Schedule workshops and Virtual Group Coaching sessions
• Coordinate Facilitators and Coaches and maintain relationships with external facilitators
• Upload and monitor new programs via in-house digital systems
• Manage logistics for face-to-face workshops (IT shipping, printed materials, visa processing, hotel bookings)
• Assist finance with invoicing, purchase orders, expense validation, and credit control
• Generate and assist with system and metrics reports
• Support translation requests services
• Set up and manage virtual sessions on Zoom and MS Teams
• Provide in-session support (polls, break-out rooms, technical issues, document distribution)
• Support scheduling, training, and analytics for Operators in Europe
• Contribute to post-session debriefs and process improvements for the Digital Operators team
• Provide support via telephone, system, and email helpdesks
• Work in close partnership with client and internal account teams to put forward recommendations for process improvement
• Maintaining accurate data on the business's ERP system.

Experience Required

• Administrative experience highly desirable with the ability to juggle workload
• Organised, analytical, and experience of working on multiple projects simultaneously, with exceptional attention to detail
• Must be fluent in German both written and verbal
• Graduate education desirable
• Strong communication, both verbally and in writing
• Logical thinker with the ability to prioritise workload and delegate
• Experience using virtual meeting platforms (such as Zoom or Microsoft Teams.)
• Experience in using Microsoft Office Suite is required (Outlook, Excel, Word & PowerPoint)

Benefits

• 25 days holiday plus Bank Holidays + close at Xmas
• Private Medical Insurance
• Gym Allowance
• Cycle to work scheme
• Task Human App (discount on personal training, cooking session, counselling etc)
• Employee Assistance Program
• Pension Contribution 5%
• Life Insurance 4 x salary
• Annual Conference abroad
• Parking
• Discretionary Bonus (depending on company and individual performance euros paid yearly must be in the business for 12 month)
• Hybrid working - 3 days in office, 2 at home

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.