Operations Coordinator

Morgan Spencer Recruitment; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Our client, a luxury real estate company in Central London, seeks an Operations Manager to join a busy, office-based team. The role covers operational processes, CRM and marketing and comms support, reporting to a senior team and acting as go-to for day-to-day issues.

Permanent role with opportunities to grow, you will help streamline workflows, train new starters, and coordinate campaigns, trackers, PR activity and internal comms. Strong CRM experience and organisational skills are essential.

Qualifications

• Experience supporting a real estate or luxury office is preferred.
• Strong CRM/workflow management skills are essential.
• Excellent organisational and communication skills.

Responsibilities

• Support advisors with day-to-day operational queries.
• Manage the CRM and workflows.
• Create new processes to enable the office to run more smoothly.
• Coordinate marketing requests including campaigns, trackers, PR activity and internal comms.
• Train new starters on operational procedures.

Skills

CRM management

Workflow management

Operational support

Process development

Marketing coordination

Training new staff

Tools

CRM software

Marketing tools

Job description

Our client is a luxury real estate company looking for an Operations Manager to join their busy, fast paced office based in Central London. As Operations Coordinator, your role will be varied and interesting. You will be supporting a large team and will be their go to for operational processes, CRM and marketing and comms needs.

This is a permanent role where you will be able to grow and develop alongside and exciting and forward thinking company.

Key responsibilities:

• Supporting advisors with their day to day operational queries
• Manage the CRM and workflows
• Creating new processes and procedures to enable the office to run more smoothly
• Managing all marketing requests such as campaigns, trackers, PR activity and internal comms
• Train new starters with operational procedures

About you:

• you must have previous experience of working in real estate in a support role
• Strong experience of managing CRM and workflow systems
• Strong tech skills
• Organised, strategic and with a great eye for details