Operations Coordinator

Select Recruitment Specialists Ltd; Diss; Hybrid; GBP 23,000 - 30,000; Part time

Benefits offered by this job

Private healthcare package

Mileage allowance 45p per mile

Weekend cover flexibility

Full training

Job summary

Select Recruitment Specialists Ltd is seeking an Operations Coordinator for a hybrid role near Diss. The position is part-time (30 hours per week) at £15 per hour, with some weekend cover in busier winter months.

You will support the operations team, respond to clients, expand the delivery partner network, verify job assignments daily, and manage site access and data reporting. Private healthcare and mileage allowance are offered.

Qualifications

• Strong analytical skills to interpret site maps, tracking data, and site photos.
• Excellent written and verbal communication to update clients clearly.
• Proficiency with data tracking tools and Excel.
• Full UK driving licence.
• Able to work in a fast-paced, seasonal environment.

Responsibilities

• Build a strong working relationship with the operational team and provide support wherever needed.
• Respond promptly and confidently to clients.
• Work with operations through the summer months to build, extend and develop the delivery partner network and grow company capability.
• Check in daily to ensure all active jobs are assigned and accepted by teams, ready for delivery.
• Liaise with clients to check maps, areas and access.
• Review reports and liaise with delivery partners ensuring tracking and data are completed.
• Manage site access issues.

Skills

Analytical skills

Communication skills

Data tracking tools

Excel

UK driving licence

Fast-paced environment

Training provided

Tools

SMS/email broadcasting platforms

Job description

Operations Coordinator

Location: Hybrid - near Diss

Working hours: Permanent, Part Time - 30 hours per week, 6 hours per day across 5 days (with some weekend cover in busier winter months)

Salary: £15.00 per hour

We are looking for a proactive and organised Operations Support Lead to join our client's team, a specialist facilities/grounds maintenance business that has grown year on year.

KEY RESPONSIBILITIES of the Operations Coordinator

• Develop a strong working relationship with the operational team, providing support wherever needed
• Respond promptly and confidently to clients
• Work with operations through the summer months to build, extend and develop the delivery partner network and grow company capability
• Check in daily to ensure all active jobs are assigned and accepted by teams, ready for delivery
• Liaise with clients to check maps, areas and access
• Review reports and liaise with delivery partners ensuring tracking and data are completed
• Manage site access issues

SKILLS & EXPERIENCE required

• Strong analytical skills, with the ability to interpret site maps, tracking detail and site photos
• Exceptional written and verbal communication skills, with the ability to turn operational detail into clear, reassuring updates for clients
• High proficiency in data tracking tools, Excel, and mass-communication software (e.g. SMS/email broadcasting platforms)
• Full UK driving licence
• Comfortable working in a fast-paced, dynamic environment, particularly through the winter season
• No industry experience required - full training is given, so the right attitude matters more

WHAT'S ON OFFER

• £15.00 per hour, 30 hours a week
• Hybrid working with a lot of flexibility across the 5-day week
• Private healthcare package
• Mileage allowance of 45p per mile
• Weekend cover required in busier months - not every weekend, and not full days - either paid on top or taken as time in lieu, whichever you prefer, and always from home
• Full training given on all systems, reports and processes