Operations Coordinator

Acorn by Synergie; Devon and Torbay; On-site; GBP 17,000 - 24,000; Part time

Benefits offered by this job

Company pension

On-site parking

Career development opportunities

Full training and ongoing support

Performance-related bonus

Job summary

Acorn by Synergie is seeking an Operations Coordinator in the Willand area of Devon. The role combines customer service, sales support, purchasing, administration and operational coordination on a part-time, permanent basis.

You will join a growing business with full training, on-site parking, a company pension, and a performance bonus. Key duties include handling customer inquiries by phone and email, managing orders, creating purchase orders, tracking deliveries, and coordinating daily

Qualifications

• Experience in sales, account management or customer service in a commercial office setting.
• Strong communication and relationship-building skills.
• Ability to manage multiple priorities with high accuracy.
• Independently motivated and a team player.

Responsibilities

• Provide professional customer support via telephone and email.
• Build strong customer relationships and follow up on inquiries.
• Identify commercial opportunities and support business growth.
• Process customer orders and maintain accurate records.
• Coordinate daily operational and administrative activities.
• Create purchase orders and manage stock replenishment.
• Monitor supplier deliveries and outstanding orders.
• Liaise with customers, suppliers and internal teams for smooth operations.

Skills

Customer service

Account management

Sales support

Purchasing

Tools

Microsoft Office

Job description

Operations Coordinator

Willand area, Devon 15.00 per hour + Performance-Related Bonus Part-Time Permanent

Introduction

Acorn by Synergie is recruiting for an Operations Coordinator on behalf of a well-established and growing business in the Willand area of Devon.

This is a varied part-time position combining customer service, sales support, purchasing, administration and operational coordination. It is an excellent opportunity for someone with a sales or account management background who enjoys building relationships, working in a fast-paced environment and taking ownership of a wide range of responsibilities.

What We Offer

• 15.00 per hour.


• Performance-related bonus with excellent earning potential.


• Part-time, permanent position.


• Full training and ongoing support.


• Career development opportunities.


• Company pension.


• On-site parking.


• Monday to Friday working hours.

Key Duties

• Provide professional customer support via telephone and email.


• Build strong customer relationships and follow up on enquiries.


• Identify commercial opportunities and support business growth.


• Process customer orders and maintain accurate records.


• Coordinate daily operational and administrative activities.


• Create purchase orders and arrange the timely replenishment of stock and consumables.


• Monitor supplier deliveries, lead times and outstanding orders.


• Maintain organised purchasing records and supplier information.


• Liaise with customers, suppliers and internal departments to ensure the smooth running of operations.


• Support stock control and general office administration.

Requirements

• Previous experience in sales, account management, customer service or a commercially focused office-based role.


• Confident communicating with customers over the phone and via email.


• Strong relationship-building and communication skills.


• Excellent organisational skills with the ability to manage multiple priorities.


• High level of accuracy and attention to detail.


• Good IT skills, including Microsoft Office.


• Experience with purchasing, supplier coordination or order processing would be advantageous.


• Self-motivated, proactive and able to work independently as well as part of a team.