Services and Operations Coordinator - 22.5 Hours

Acorn Limited; Slough; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Life Assurance

360 Wellbeing App - 24/7 access to GP

Death in Service Insurance

Scottish widow pension

Fertility Treatment Support Leave

Paid Maternity Leave

Paid Paternity Leave

Gym & fitness discounts

Employee Recognition Scheme

Job summary

Acorn is offering a part-time Service and Operations Coordinator role in our Slough office. This Temp to Perm contract is 22.5 hours per week across Wednesday, Thursday and Friday, with shift times 7:00am–3:30pm or 9:00am–5:30pm on rotation.

You will provide administrative and operational support to service and operations teams, be the first point of contact for visitors and calls, manage documentation, coordinate subcontractor administration, and assist with invoicing and reporting.

Qualifications

• Previous experience in an administrative, coordination, or operational support role.
• Experience within a maintenance, engineering, or service-led environment would be preferable.
• Excellent written and verbal communication skills.
• Good working knowledge of Microsoft Word, Excel, and Outlook.

Responsibilities

• Provide administrative and operational support to service and operations teams.
• Act as a professional first point of contact for visitors and incoming calls.
• Manage and maintain client documentation, compliance records, and operational paperwork.
• Coordinate subcontractor administration, including certification management and site visit arrangements.
• Support engineers with ordering tools, booking goods received, and organising supplies.
• Issue and monitor documentation required before works commence.
• Assist with invoice administration and internal approval processes.
• Maintain accurate records across internal systems and client portals.
• Produce reports and support service improvement initiatives.

Skills

Organisational skills

Time management

Written & verbal communication

Microsoft Word, Excel, Outlook

Independent and team worker

Job description

Service and Operations Coordinator - Part Time

At Acorn, we believe in delivering excellence through teamwork, integrity, and a customer-first approach. Our culture is built on collaboration, accountability, and continuous improvement. If you thrive in a dynamic environment and want to be part of a company that values its people as much as its clients, this is your opportunity.

About the Role

Are you highly organised, proactive, and passionate about delivering excellent support in a fast-paced environment?

We are looking for a Service & Operations Coordinator - Part Time (22.5 hours per week) to join our growing team and play a key role in ensuring the smooth day-to-day running of our service and operational activities. This is a Temp to Perm contract

This part-time opportunity is ideal for someone looking to balance a rewarding career with other commitments, whether that's family responsibilities, caring duties, further education, or pursuing personal interests.

Offering 22.5 hours per week across Wednesday, Thursday and Friday in our Slough based office, this role provides the opportunity to make a genuine impact within a growing business while maintaining a healthy work-life balance.

Location: Slough

Salary: up to £16800 per annum

Hours: 22.5 per week (Shift patterns: Wednesday, Thursday and Friday 7:00am–3:30pm & 9:00am–5:30pm) on rotation

Company Benefits

• Life Assurance
• 360 Wellbeing App - 24/7 access to GP appointments
• Death in Service Insurance
• Scottish widow pension
• Fertility Treatment Support Leave
• Paid Maternity Leave
• Paid Paternity Leave
• Gym & fitness discounts and other lifestyle discounts
• Employee Recognition Scheme

Key Responsibilities

• Provide administrative and operational support to service and operations teams.
• Act as a professional first point of contact for visitors and incoming calls.
• Manage and maintain client documentation, compliance records, and operational paperwork.
• Coordinate subcontractor administration, including certification management and site visit arrangements.
• Support engineers with ordering tools, booking goods received, and organising supplies.
• Issue and monitor documentation required before works commence.
• Assist with invoice administration and internal approval processes.
• Maintain accurate records across internal systems and client portals.
• Produce reports and support service improvement initiatives.
• Work collaboratively across departments to support business objectives and service delivery.

About You

We are looking for a motivated and organised individual who can confidently manage multiple priorities while maintaining a high level of accuracy and professionalism.

You will ideally have:

Previous experience in an administrative, coordination, or operational support role.

Strong organisational and time management skills.

Excellent written and verbal communication skills.

Good working knowledge of Microsoft Word, Excel, and Outlook.

A proactive approach with the ability to work independently and as part of a team.

Experience within a maintenance, engineering, or service-led environment would be preferable

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability